Archives for May 19, 2015


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Information Sharing With Law Enforcement and Parole and Probation-APPA

Information Sharing With Law Enforcement and Parole and Probation-APPA

DC Public Safety Radio-Podcast

http://media.csosa/gov

See radio show at http://media.csosa.gov/podcast/audio/2014/10/information-sharing-law-enforcement-parole-probation-appa/.

LEONARD SIPES: From the nation’s capital this is DC Public Safety. I am your host Leonard Sips. Our show today ladies and gentleman Information Sharing Between Parole and Probation and Law Enforcement, back at our microphones is Adam Matz. He is a Research Associate with the American Probation and Parole Association, www.appa-net.org and we have Yogesh Chawla. He is an Information Sharing Specialist with SEARCH and the Nation Consortium for Justice Information Sharing. The website for SEARCH is www.search.org. Adam, welcome back. Yogesh, welcome to our microphones at DC Public Safety.

ADAM MATZ: It is great to be back.

YOGESH CHAWLA: Thanks it great to be here Len.

LEONARD SIPES: Well it is great to have both of you. Adam, I thank you for doing these shows with the American Probation and Parole Association. Always great shows; some of our more popular shows. All right, we are talking about information sharing between parole and probation and law enforcement and you wrote an article that is currently being submitted addressing the Offender Transfer Notification Service and I want to start off with establishing some of the definitions that we are dealing with here. Essentially, Adam tell me if I’m right or wrong, we have a prototype program that electronically sends out information on offenders being transferred from one state to another to a law enforcement fusion center and when they get that information they can disseminate that to everybody else in that law enforcement fusion center or in that state correct.

ADAM MATZ: Yeah that is correct. The information exchange project: APPA American Probation and Parole Association has been working with SEARCH who is the technical partner on this particular exchange. We partner with the Interstate Compact for Adult Offender Supervision and what we have done is developed a project where a subset of the state transfers, folks deemed potentially dangerous, whenever their transfers are approved and they are ready to be relocated to another state, the idea behind this exchange is that that state will receive notification so that the Fusion Centers in that state will receive notifications of these individuals. And it’s just basic information. And then those fusion center are then able to turn around and distribute that information through their channels to the local law enforcement in that state.

LEONARD SIPES: Okay now we do have and for our none, it is mostly a criminal justice audience, but for the non criminal justice audience I always use the same example to the aid of the mayor of Milwaukee who is looking for information about information sharing between parole and probation and law enforcement. The states transfer people under supervision to each other all the time and there’s hundreds of thousands of people moving from one state to the other for a wide variety of reasons. That state, through the Interstate Compact, the receiving state must accept this individual and it happens routinely. Correct?

ADAM MATZ: Yeah that’s right.

LEONARD SIPES: Okay and so the idea is to be sure that law enforcement, through a fusion center, and describe to me what fusion center is.

ADAM MATZ: Yes, the fusion center, the State fusion centers and there is roughly 70 of them across the country but basically after 9-11 there was concern about information sharing across the country and the Department of Homeland Security was a big part of developing these Fusion Centers and they are maintained by the individual states and they are basically responsible for compiling information on various different, it could be criminal, it could be disaster related type of information, compiling that information and making folks in that state aware of those.

LEONARD SIPES: So that was in reaction to the criticism after 9-11 that law enforcement agencies and criminal justice agencies were not talking to each other.

ADAM MATZ: That’s right, exactly right.

LEONARD SIPES: Okay. So the idea here and the idea behind the article, is that they are pilot testing this in New York State but this is something that’s going to be expanded to the possibility of it being expanded to all the other states throughout the United States?

ADAM MATZ: Yeah that’s right and in fact the Interstate Compact as you know is national in scope, so it takes care of basically takes care of all the exchanges, for all the transfers for all the states in the country. Now where we are at with this exchange we’ve had a pilot in place with New York State intelligent centre and a New York State Fusion Center to receive notifications of individuals transferring into that state and that can include anyone across the country, any of the other 49 states. And that’s been going on for about a year. Now on average they get basically maybe 10-15 notifications per week.

LEONARD SIPES: This is in New York State?

ADAM MATZ: That’s right.

LEONARD SIPES: Okay, because they are not talking about every offender, they are talking about those deemed to be of most concern; those are the people of the highest risk?

ADAM MATZ: Yeah that’s right and to kind of expand on that, one of the conversation points we had early on, we had work group meetings several years ago on this, was there’s no standardized risk assessment across the country and that was kind of an issue. So we couldn’t really go by a risk level, if you will, because it varies depending on what instrument folks use. So because of standardization what we ended up doing instead was relying on primary offence, NCIC codes – so basically the primary offence, what level that is and the seriousness of that. And we worked with obviously the fusion center in New York to develop that specific list as well.

LEONARD SIPES: All right, so the bottom line behind all of this though, is that this is the program that we are going to be talking about or the issue. The Interstate Commission for Adult Offender Supervision is what we are talking about today but I just want to make it clear to the listeners that the vast majority of information exchange between law enforcement and parole and probation and corrections is done at the local level like here at the Court Services and Offender Supervision Agency and for those who don’t know we are a federal agency. We provide parole and probation services to Washington DC. We’re in constant contact with law enforcement anywhere from the FBI to the Secret Service to Housing Authority but principally the Metropolitan Police Department. We’re in touch with them on a daily basis exchanging information. Our parole and probation agents, known here as community supervision officers, are constantly exchanging information with police officers at the street level. So I don’t want to give the opinion or the sense that the bulk of this information exchange happens through this sort of mechanism, that the bulk of information exchange happens at the command level and between individual police officers and parole and probation agents. Correct?

ADAM MATZ: Yeah that’s right and to kind of build on that a little bit, you know. and we have had prior shows about police and probation and parole partnerships, and sort of informal information sharing that happens. This exchange is new. There is not any previous sort of attempt to share information like this between the Interstate Compact and the law enforcement, so it is kind of a nice opportunity to kind of automate, because it is automated. There is no manual aspect to it. Once the exchange is established, the information and notifications go out basically as soon as they’re ready. And usually it’s once a week but it is kind of configurable depending on you know the fusion center and how they want to receive it and how they want to disseminate. So there is some flexibility in there as well.

One thing that I want to point out too, is the goals of this exchange in particular. One of the primarily goals of this exchange, from the very beginning, has always been about increasing officer safety, particularly police officer safety and situational awareness. And there is obviously different examples of where maybe law enforcement go into situations where they are not fully prepared or maybe they are not fully aware of the individuals they’re dealing with. So the genesis behind this exchange is twofold. One is officer safety and two, it is really about encouraging more dialogue, more coordination between police and probation and parole agents.

LEONARD SIPES: Which is a good thing. Which is a necessary thing. Yogesh Chawla, I apologize for not getting to you. I am looking down at my time clock and we’re close to 9 minutes in the program and you and I haven’t even talked yet. But let me give something in the article that both of you wrote along with Harry Higman is it and Gloria Brewer. The one example that you provide in this article is a Washington State parolee by the name of Maurice Clemens was involved with the murder of four police officers back in 2009 and your article says, “Still it’s unclear whether such a tragic complicated incident could have been prevented. It was understood that there was a need for greater information sharing between law enforcement and the community corrections.” Do you want to comment on that?

YOGESH CHAWLA: Sure, one thing I’d like to point out is that a lot of the challenges we have with information sharing exchanges is the cost and the scope of them. So one nice thing about this particular project, when we started it, is that we had a national focus in mind. We couldn’t be thinking in silos or in state to state or point to point exchanges. When we built this exchange, we said, “How can we get this information to all 50 states, get all 50 states sending and receiving these offender transfers so we can scale our officer safety, so that it is not just limited to certain jurisdictions?” So what we did is, what we had in mind with this exchange is, in the initial pilot is to build as much functionality as we can and then we’re basically in the process of rolling this out to other states and if states want to receive this information, they can do it at a very low cost. Basically all they’d have to provide is an internet connection and a server which would receive it and then they would be receiving these transfers and once they get them they can disseminate them to their local partners as they wish to do so. So we do have this national scope in mind and cost is a really important thing especially when we are looking to scale out to the entire country.

LEONARD SIPES: You know I have taken up so much of the program just trying to form a base line for the person listening to the program but let me do the final baseline issue, and we’re probably coming close to halfway through the program. Adam, The American Probation and Parole Association is the premier organization in the United States providing information for the rest of us in community supervision, providing us with information and research and guidance in terms of what good parole and probation, what state of the art parole and probation, what evidence parole and probation is correct?

ADAM MATZ: Yes.

LEONARD SIPES: Okay Yogesh, give me – you are with, you are an information sharing specialist for the National Consortium for Justice Information Sharing and you were also with SEARCH. So give me a sense as to what the National Consortium for Justice Information Sharing is, and then give me a sense as to what SEARCH is.

YOGESH CHAWLA: Sure, SEARCH is basically the National Consortium for Justice Information Sharing. We are a membership based organization and we have representatives from all 50 states and we are non profit and we have been around since 1969. So we have being doing justice information sharing when it was originally done with paper and pen or telephone and we have seen that all the way through to a lot of the advances that we have made with justice information sharing in technology. What we try to do is we try to provide local jurisdictions, states, even national public safety organizations with the tools to do justice information sharing: and that’s planning, design and implementation and support. So if you have a justice information sharing problem we are here to provide a solution basically from point A to point Z and in this specific exchange we partnered up with APPA to provide the technical resources to actually write the software which is doing the exchange here and to do it in such a way, since it is funded by federal grants, in a way that it can be reused in, for example, other exchanges.

At the time this exchange was being written there was also a sex offender exchange which is very similar that was being written where sex offenders move from one state to the other where there could be a notification in place for that or the Adam Walsh Act. So one of the great thing about this project is that not only are we allowing it to scale when we are adding different states to it, we have also created an infrastructure out there nationally so if states want to do information sharing projects in the future there is basically a cloud infrastructure out there. So they have a place to put their information exchanges and we are looking to expand that as other information sharing needs become available.

LEONARD SIPES: You know I go back an awfully long time. I have been involved in the criminal justice system for 45 years, for 35 years in terms of doing media related endeavors for the criminal justice system and I can remember SEARCH from the very beginning of my career and I can remember the American Probation and Parole Association from the very beginning of my career. So I just wanted to give the listeners a sense that I am talking, they are listening to representatives from two organizations that have been around for decades.

ADAM MATZ: Yeah.

LEONARD SIPES: Alright so we are more than half way through the program, are we, no. We are a minute before we get to the half way point, before I reintroduce you. So the Interstate Commission for Adult Offender Supervision is what, Yogesh, give me a very brief synopsis of that.

YOGESH CHAWLA: Sure, I’m actually going to throw that question over to Adam he has been very involved with that.

LEONARD SIPES: Yeah go ahead.

ADAM MATZ: So the Interstate Commission for Adult Offender Supervision, they obviously, there’s Interstate Compact officers in every state but there is also a sort primarily headquarters if you will that is also in Lexington, Kentucky. APPA partnered with ICAOS to develop this exchange. It is obviously to support their work. It is all the data we are talking about is ICAOS, ICAOS data.

LEONARD SIPES: Let’s stay away from acronyms again, if we could, for the general audience. The Interstate Compact for Adult Offender Supervision, right?

ADAM MATZ: Yeah the Interstate Compact. Basically they are the ones that facilitate the transfers of probation and parolees across state lines.

LEONARD SIPES: Okay, and we are talking about, I said hundreds of thousands, I was wrong because I am looking at the article itself, we are talking about 150,000 transfers a year from one state to the other?

YOGESH CHAWLA: Yeah, and since there is such a volume of transfers 150,000 you know as we stated before, we are focusing just on the high risk offenders here.

LEONARD SIPES: Right okay let me reintroduce both of you because I find this to be a fascinating program. The concept of information sharing between parole and probation and corrections and law enforcement, we have two people. Back at our microphone Adam Matz, Research Associate with the American Probation and Parole Association. www.appa-net.org is the website for the American Probation and Parole Association. Yogesh Chawla is an information sharing specialist for the Nation Consortium for Justice Information Sharing or SEARCH www.search.org. Both Adam and Yogesh and two other people put together an article that is currently being considered for national publication talking about using information technology to share information about high risk offenders as they move from one state to the next. Again, with the idea that most of this information exchange does occur on a day to day basis between law enforcement and parole and probation agencies and correctional agencies and that happens automatically, but this is really exciting because what we have here with the Interstate Commission for Adult Offenders Supervision is the idea that we can eventually bring every state in the United States into this concept. It’s being field tested with the State of New York, bring every state in there. So all high risk offenders, when they are being transferred from one state to the other, they don’t fall through the cracks. Law enforcement is notified through something called a fusion center and that fusion center distributes that information to all other law enforcement agencies in the states correct.

ADAM MATZ: Yeah, that’s right and just to kind of chat on that a little bit. We are kind of using the term “high risk” but that is kind of used loosely. As I mentioned before there is no standardizes risk assessment across the country so I think probably the best way to refer to it would be “potentially high risk or potentially dangerous.”

LEONARD SIPES: Based upon the crime that they are being supervised for.

ADAM MATZ: Correct yes.

LEONARD SIPES: Okay. And so the goal of the information sharing is officer safety and public safety, right?

ADAM MATZ: That’s correct and it is also to encourage more partnerships, more collaboration between police and probation and parole. I also want to throw in real quick. This project is funded by the Bureau of Justice, funded by the Department of Justice and those incidents like the Maurice Clemmons case, those are kind of the incidents that help kind of bring this to the attention at a national level and that is really what kind of created the genesis for this kind of exchange and all this work that we are doing so I wanted to plug that in there too.

LEONARD SIPES: Now you have here NIEM, what does National Information EM stand for.

YOGESH CHAWLA: Sure you know in the technical arena we often run into lots of acronyms and one of the things that the US DOJ and the Bureau of Justice Assistance provided was something called the global reference architecture. Many times, as IT practitioners, it seems like we are speaking a language but then when we speak to each other we are also speaking a different language. And what we really saw a need for in the justice arena and in the information sharing arena just in general, was the need for standards and standardization and the Global Reference Architecture really provided that. One of the building blocks for that is called The National Information Exchange model and that is basically the vocabulary that we use to talk to each other. When we’re defining what an offender is, an offender obviously has a first name, a last name, an address that they are going from, an address they are going to and what the National Information Exchange model allows us to do is to package these up into, the language its built on it is called XML, some of the tech people out there might know that but it allows us to package this up and allows us to basically speak the same language.

So if computer A and computer B are talking to each other, they are both speaking with the same language and same vocabulary and what you can do with this is, for example, right now we are using this specific exchange for offender transfer notifications. However, if you wanted to use this same information in a different way you wouldn’t need to go and reprogram everything, you can say, “Hey, we have this offender transfer profile that we have developed here how else can we use it? Would we like to use it to create more statistics? Would we like to use this to, you know, for a web portal so people can go search around and see who is moving into their neighborhood, things like that?” When you use NIEM and you use the Global Reference Architecture the whole purpose of it is to reduce cost and to take one exchange that you write and make it applicable for multiple purposes. That way every time we need to do something new in IT we are not going back and asking for more money to write something new. So BJA has been very instrumental in leadership and developing the Global Reference Architecture and that was the building blocks for the exchange that we have developed here.

LEONARD SIPES: But that has always been the problem for SEARCH across the board, because you know, you are dealing with 50 states and in some of our information systems that we have created, it goes way beyond 50 states. It goes into every law enforcement agency, every parole and probation agency. So there has to be an architecture that is common to almost every jurisdiction out there and that they understand and can be properly maintained so the entire country can talk to each other instantaneously if necessary. I mean that is the heart and soul behind SEARCH, I would imagine throughout the decades, is building those architectures that work from one criminal justice agency to another.

YOGESH CHAWLA: Absolutely, absolutely, and that is really instrumental here. And you know a couple of things I want to point out. I just want to give the listeners here a concrete example of what we are talking about. When we’re exchanging this information, this information all goes over the internet so there is a certain level of security that we need. Obviously we want to use encryption so anything that goes across the wire, no one can read it. You know we don’t want, you know if you read about a lot of these credit card breaches and what not, you know a lot of this encrypted information gets out there. The other thing we want to do is we want to digitally sign every message so if somebody takes one little piece of the message, they try to change the offenders name or the risk profile, that message would get rejected. The other thing we do is we put a time stamp on a message so it is only valid for a very short period of time. Now if you look at these requirements that we have right here, trying to get everyone to decide on how to program these specific things would be very difficult to do unless we had a reference architecture. So the Reference Architecture provides us guidance and says hey, “If you want to time stamp your messages, this is how you would want to do it. If you want to encrypt your messages this is how you would do it. If you want to sign your messages this is how you would do it.”

LEONARD SIPES: got it.

YOGESH CHAWLA: And the nice thing about it, it’s built on already existing IT standards. So it provides us a clearing house, a place where we can look to say, “Okay here are our requirements. How do we do this in the justice arena?”

LEONARD SIPES: Adam so you are pilot testing this in the state of New York how is that pilot test been going

ADAM MATZ: The pilot test has been great. We implemented it, I believe it was September of last year, so September 2013. We only have had a few maybe technical hiccups but very minor little issues and basically it’s been automated for practically a year. We have been keeping tabs on basically how many notifications would go to other states if they were connected. So we have some data on that as well it sort of helps us priorities. One thing I want to mention too, with that pilot, in that we did do just a few small interviews with a couple of different jurisdictions in New York to kind of get a sense of how is the information is used, is it helpful and one of the things I will note is that most folks agree pretty unanimously that the information is great, it’s helpful. We mentioned a little bit about local partnerships and information being shared. Now in some cases that’s true. There is some of this information being shared already. What’s kind of interesting though, is from the comments I got, a lot of times that information was isolated to just that jurisdiction. What they like about this notification is they get information about people going across the state. Not only that, they get a little bit more information. So this information exchange includes pictures with it. Those are types of extra elements that they are not getting already at the local level. So not only is it great nationally but also builds on any sort of local information sharing.

LEONARD SIPES: And it’s important, again, because what we are talking about is a) expanding this from New York to every other states through, I am assuming, funding from the Bureau of Justice Assistance and the US Department of Justice which is right up the street from me, and the possibility of using this for other endeavors, correct ? Or have we gone that far?

YOGESH CHAWLA: We’re currently in talks with four or five states right now who are really excited about this. And you know and when we brought up the existing pilot and the level of effort [INDISCERNIBLE 00:25:07] a lot of the states are really happy to hear that. Based off the work that we have done in New York we can basically just take what we have in New York and basically just drop it onto their server and they should be able to connect it at a very low cost and that allows us to scale the grant money that we have left as well and that was one of the advantages of using the Global Reference Architecture. So if there are any listeners out there who are working in local law enforcement or who work at a fusion center or are working in information sharing in a state you are looking for a very simple project, a very easy win and a very easy way to provide additional information to your local law enforcement for public safety, this would be a really good exchange at looking at joining since the cost is so low and since you can see results so quickly.

LEONARD SIPES: Well, I would image in terms of any information sharing across state lines, that they would automatically go to SEARCH considering the fact that SEARCH has been around for a decade. What else could the system is used for?

ADAM MATZ: Yeah, just to build on that a little bit. The Interstate Compact actually, right now the focus is obviously sharing information with law enforcement but the Interstate Compact may find other uses for this or other means of sharing information with other organizations like the courts and so on and so forth. So there might be more application for this for the Interstate Compact than what we are currently using it now even though our focus is fairly specific at the moment.

LEONARD SIPES: Uh huh. But I mean the idea of people at a, I’m sorry I don’t know how else to put it, at a certain risk level – I know we are not using an objective risk instrument to judge risk, but if you are transferring, if a person is transferred from Nabraska to Maryland and the person has a homicide charge, that sort of person is something that the State of Maryland is going to want to know about.

ADAM MATZ: Exactly, yes.

LEONARD SIPES: Okay, so the idea here is that instead of just going to Baltimore and Baltimore and the Maryland Division of Parole and Probation sharing that with Baltimore police well that offender can easily go across state, I mean county lines, four or five counties away and so that is the beauty of not just local information sharing between local police and local parole and probation officers, that is the beauty of sharing of it through the fusion center so the entire state is notified that George Smith, who was convicted of homicide but now he is going to be supervised in the state of Maryland – and we do want to do this by the way, for the casual person listening to this we do want people to go through the Interstate Compact and be transferred from one state to the other because we don’t want that person taking off on their own. We do want that person, if that person has a legitimate reason to be in that other state for family or for job or for whatever reason, if they have a legitimate reason for being in that other state we want them supervised. Thus the Interstate Compact, right?

ADAM MATZ: Yeah that’s right and the other really nice thing about the way that this exchange is set up and the information is being shared is that along with each of those individuals, the information and it’s just the basic information about who they are and where they are located and what they, you know if there is gang affiliation and those kind of things; it doesn’t include all their background. It doesn’t include that. It is just very specific you know. Here is an individual who is coming in and here is where they are going. And it also includes the contact information for the supervising officer, if that’s a probation or parole officer which is great.

LEONARD SIPES: So they can get the information they need because if a county, I am going to use the state of Maryland again, if a county three counties away from Baltimore City where that person is going to live suddenly has, if a sex offender has been transferred and suddenly starts getting sex offender sort of crimes and they have no leads, maybe a call to that parole and probation agent asking for information about that person and does he have any contact with my particular county, may be a good call.

ADAM MATZ: Yeah, exactly. And that’s exactly what we are hoping that this exchange will do. It will make folks aware, so obviously increase situational awareness, but we really want to encourage that dialogue.

LEONARD SIPES: And dialogue is the heart and soul in terms of the exchange of information between law enforcement and corrections and parole and probation and you have got about five seconds. Right?

YOGESH CHAWLA: Yeah great and what we are really looking to do is just to get additional fusion centers and additional states connected. So once again if you represent a state and you would like to get this information, please go ahead and get in touch with us at either search.org or appa-net.org as well.

LEONARD SIPES: Okay Yogesh, you’ve got the final word. Ladies and gentlemen we are doing a show today on information sharing between parole and probation corrections and law enforcement. Adam Matz and Yogesh Chawla has been by our microphones. We really appreciate both of you being here. Ladies and gentlemen we really appreciate you listening to DC Public Safety. We appreciate your comments, we even appreciate you criticisms and we want everybody to have themselves a very pleasant day.

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Domestic Violence in Washington, DC, CSOSA

Domestic Violence in Washington, DC, CSOSA

Court Services and Offender Supervision Agency

DC Public Safety Radio

http://media.csosa.gov

See radio program at http://media.csosa.gov/podcast/audio/2014/10/domestic-violence-washington-dc-csosa/.

LEONARD SIPES: From the Nation’s capital this is DC Public Safety. I am your host Leonard Sipes. Ladies and Gentleman domestic violence is the topic of our program today, domestic violence in the District of Columbia and throughout the United States. This is Domestic Violence Awareness month for the month of October. We have two people from my agency, Court Services and Offender Supervision Agency with us today to talk about their supervision and treatment process regarding domestic violence individuals. We have Princess McDuffie, she is a Community Supervision Officer for the Domestic Violence Intervention Program and we have Marc Countiss. He is again the Community Supervision Officer – what other organizations call Parole and Probation Agents. Again he is with the Domestic Violence Program, Intervention Program here at The Court Services and Offenders Supervision Agency, our website www.csosa.gov to Princess and to Marc welcome to DC Public Safety.

PRINCESS MCDUFFIE: Thank you for having us.

MARC COUNTISS: Thank you.

LEONARD SIPES: Alright this is really important. I mean you all deal with people who have been adjudicated as somehow, some way a court has said you need to supervise this individual and that person has put this person on probation and says that you all need to both treat and supervise this individual and keep the victim safe. Do I have that right?

PRINCESS MCDUFFIE: That’s right.

LEONARD SIPES: Okay and do we involve people coming out of the prison system who are either on probation or mandatory supervision? Do we have, are they involved in the Domestic Violence Unit?

MARC COUNTISS: Yes, that’s correct.

LEONARD SIPES: Okay, so again we have parolees, we have people who are mandatorily released which means that they have served their time 85% and now they are out and we have probationers. So we have a wide variety of people. What do we have, about 30 employees doing this?

PRINCESS MCDUFFIE: Yes.

LEONARD SIPES: Okay and we have how many teams, that’s broken into how many teams.

PRINCESS MCDUFFIE: They are broken into four teams. So there are three supervision teams and then there is one treatment team.

LEONARD SIPES: Okay, we have a lot of the people who are being supervised and treated in the Domestic Violence Unit. Correct?

MARC COUNTISS: Yes

.

LEONARD SIPES: Okay, tell me about it. Tell me about your experiences. I mean domestic violence is a very important topic to me. I remember as a young police officer, an awfully long time ago, dealing with domestic violence issues and it scared me half to death. I mean I have never seen my parents fight. My first case involving domestic violence we rode up and there was a woman who answered the door, a neighbor called. She didn’t call and her face was like twice its size. Her husband beat her with a frying pan and I was just floored, I was just appalled over this vicious act against people who supposedly love each other. I have gone to other cases where a man was firing bullets into the wall with his wife on the other side of it. I mean domestic violence is a real issue. It is an insidious issue. It is something that impacts way too many American families. Correct?

MARC COUNTISS: Yes this is correct.

LEONARD SIPES: Tell me about it; tell me about your experiences. How long have you been doing it Princess?

PRINCESS MCDUFFIE: And so, I have been here at CSOSA for eight years. I have been on the treatment team for two going on three years.

LEONARD SIPES: Were you on the supervision side for domestic violence before you worked for the treatment unit?

PRINCESS MCDUFFIE: I was for five years.

LEONARD SIPES: For five years, so you have been, your entire experience has been involved in domestic violence, right?

PRINCESS MCDUFFIE: Yes it has.

LEONARD SIPES: Right tell me about that. What are your feelings? You have eight years supervising at this point. You have come into direct contact with thousands of people involved in domestic violence cases, right?

PRINCESS MCDUFFIE: Correct.

LEONARD SIPES: Tell me about them.

PRINCESS MCDUFFIE: And so initially it can be a bit overwhelming. Folks come in with different belief systems and it is our job to penetrate those different belief systems. It is our job to help them and arm them with tools that they need in order for them to have healthy relationships. And so part of that is providing them with information about respect, accountability, boundaries, making sure that they are aware of their behaviors. You know domestic violence is something that can be intergenerational you know, it can be something that they witnessed as a child and so therefore they are mimicking the same behaviors that they had seen as children and no one has challenged them to change their behavior. The environments that they surround themselves in also perpetuate that same type of behavior. So it’s our job to give them the information that they need to make changes and have positive and healthy relationships.

LEONARD SIPES: For a lot of individuals Marc, on community supervision that we deal with, for the first time, in many cases for the first time in their lives they’re being told that they can’t do this.

MARC COUNTISS: That is correct. Because as Princess said, a lot of times when we talk about domestic violence, we are talking about something that is a learned behavior, where individuals have gone through different generations learning that and feeling that violence is acceptable and it’s appropriate and this is probably the first time that many of our offenders have been told that this behavior is inappropriate and the fact is, it’s not going to be accepted or tolerated.

LEONARD SIPES: And that is very difficult for a lot of them to accept because they have grown up in households where they have seen domestic violence. They see that as normal. They don’t see it as abnormal. They see it as normal behavior, the right to strike your wife or the right to strike your husband is a normal action that there is nothing wrong with it.

MARC COUNTISS: Right and typically we get a lot of resistance. We get a lot of defenses when individuals come to us for services because it goes against their core really. It goes against the belief systems and our challenge is to dispute these irrational beliefs and show them that there are healthier ways and more appropriate ways of being in a relationship.

LEONARD SIPES: There are times where you have to say, “You can’t do that. You cannot continue this behavior. It is not only wrong, it is not only illegal, it is just flat out unacceptable and you can’t do it.” and I have talked to different people who have worked for our agency throughout the years, again Court Services and Offender Supervision Agency, and I should remind the audience throughout the country that we are a federally funded parole and probation agency serving Washington DC so that will give people a context in terms of when I say talk to our people. But I have talked to people on the domestic, in the Domestic Violence Unit for years and they have told me that it is very difficult sometimes to get through to the individuals who we supervise. “You can’t do this its wrong and I am going to try to give you the tools that you need to understand how you can respond appropriately to your loved one in the future.” Correct?

PRINCESS MCDUFFIE: Correct. And so the beauty of facilitating groups is that there are peer groups and so there are folks in the grope that are just like, you know, they’re all alike in a sense, you know, a lot of them come from the same backgrounds. They have been charged with similar offences, and so when they challenge one another it is authentic. You know it is something that they can appreciate and that they can respect as appose to a facilitator whose life and walks of life and background is quite different from theirs. And so that is the beauty of facilitating a group and allowing the peers in the group to challenge each other and let them know that, you know, what you are doing is wrong and these are ways that you can change things. Yes this is; you know I was arrested for this but these are ways that I can change my behavior. These are some of the things that you can arm yourself with to change your behavior as well.

LEONARD SIPES: Now, we have individuals there who don’t do well under supervision and we do have to talk about the supervision process. One of the things that we here at the Court Services and Offenders Supervision Agency are dedicated to is a twofold process of both supervision and assistance. So you guys are in the assistance part of it, in terms of running the groups to try using the Duluth model I think it is which is a nationally understood, nationally known model of dealing with people who are in domestic violence case loads; but at that same time we do supervise them and we do hold them accountable for their behavior. So if there is a court order saying that you have got to stay away from your wife and you have to give, what’s the boundary for a typical protective order for a female involved in domestic violence or a woman, a victim involved in domestic violence, what is it?

PRINCESS MCDUFFIE: So that person would have to stay 100 feet away from the person, away from the school, child care, home, place of employment. Those are some of the boundaries that they would have.

LEONARD SIPES: Right, okay so we can actually, if we find that they are violating that or coming close to violating that we can put them on GPS tracking, Global Position System Tracking so we can keep track of their whereabouts 24 hours a day, 365 days a year. I am not saying that somebody is looking at a computer monitor but we do come in and look at where he has been and where she has been and we can tell whether or not they are violating that restraining order correct?

MARC COUNTISS: Yes that’s correct. The GPS is another tool that we can use to help assist us in victim safety. We also do periodic case staffing, if we find that an individual is having difficulty remaining in compliance or following the stay away order so we are always meeting with the offender as well as the victim in the cases to make sure that we are doing what we can to make sure that she remains safe.

LEONARD SIPES: Now it is 90% to my knowledge and correct me if I’m wrong, I am not asking you for exact numbers, but my experience has been 90% of the victims of domestic violence are women. Am I correct, for our particular case load? So we are talking about the overwhelming majority of cases men battering women.

MARC COUNTISS: Yes. Right.

LEONARD SIPES: Okay, they could be married. They could be cohabitating, they could be dating but they are intimate with each other. They are not strangers to each other. This is not a stranger to stranger crime. This is the people who do know each other and have had a relationship with each other.

PRINCESS MCDUFFIE: Yes, but I also want to make it clear that we also have female batterers groups and so females are also perpetrators of domestic violence.

LEONARD SIPES: Right and for those groups we have women who need to be given the same message that they cannot batter. That it is inappropriate and wrong and they can’t do it.

PRINCESS MCDUFFIE: Correct.

LEONARD SIPES: Do we find that women pick up on this better than the men, worse than the men, same thing.

MARC COUNTISS: I would say both men and women have some of the same belief systems so we have to make sure that we are challenging both those beliefs as well because when you talk about it being learnt behavior sometimes men learn that violence is acceptable as well as women learn the same thing.

LEONARD SIPES: But you know that is the interesting part of this. We are not talking about somebody who decides to commit an act, say, use drugs and its episodic and it happens every once in a while and that is a decision a person makes at 14, 17, 25 whatever. This is ingrained in that individual, in many cases, if not mostly all cases throughout their lives. This is something that is part and parcel to their own personality, part and parcel to their own makeup. So convincing them that this is not something that they can do, should do, convincing them that it is wrong takes a lot of doing does it not?

PRINCESS MCDUFFIE: And it does and we focus a lot on you know, changing that behavior. Talking about the flip side, well it is still the Duluth model but the equality wheel. We talk about respect, accountability. We talk about responsible parenting but we also talk about consequences. You know, the consequences of your actions led you to CSOSA, and so we defiantly talk about, you know, your actions can result in incarceration, can result in you being away from your friends and family that you love and so we defiantly talk about the outcome of your behaviors.

LEONARD SIPES: And we are not going to hesitate, if he violates the order, we go back to the judge. If he provides problems for us or her, if they don’t meet the stipulations of their supervision under our agency, we can take them back to the parole commission, we can take them back to the courts and they can go back to prison or go to prison.

PRINCESS MCDUFFIE: Correct.

LEONARD SIPES: I mean that’s a very serious consequence if they do not meet their mandate.

MARC COUNTISS: Yes it is.

LEONARD SIPES: Okay we drug test them as well do we not?

MARC COUNTISS: Yes.

LEONARD SIPES: Okay I’m finding throughout my career that drugs and alcohol are heavily connected, correlated to domestic violence. Am I right or wrong?

MARC COUNTISS: This is true. A lot of the individuals that come to our program do have histories of alcohol use and drug abuse. However, we have to be very careful when we are looking at this issue of substance abuse because we don’t want to get to a point where we start to rationalize or justify an individual’s behavior and say that this is why they were violent or abusive, because they were on drugs or because they were drinking because it is often times that individuals are drinking and they are not violent or abusive. So we don’t want to give them an excuse to say this is why they became violent.

LEONARD SIPES: Right, but we do drug test them do we not? I mean we do test them for drugs and alcohol and that is often at times can be another factor that we have to deal with in terms of their, shall I say the word recovery. There are adjustments that we have to deal with. There are substance abuse issues, do we not?

MARC COUNTISS: Yes.

LEONARD SIPES: Okay. And so we do either refer them out to other agencies or if they are serious enough we take care of it ourselves here within Court Services and Offender Supervision Agency. What about mental health problems? Over a third of our case load has had histories of mental health issues. So I am trying to, I guess, provide layers of the complexity of what it is you have to do because you have to deal with mental health issues as well as substance abuse issues, as well as something that they thought was appropriate behavior.

PRINCESS MCDUFFIE: And that is true, you know, as being on the Domestic Violence Intervention Team we have a treatment program that is specifically geared towards those that have mental health diagnosis and so one of the things that we do, we use the same curriculum but we defiantly take things in a different direction for them based on their mental health illness.

LEONARD SIPES: We are more than half way through the program. We are doing a program today on domestic violence and the way that we do it here in the District of Columbia but it represents efforts from throughout the United States in terms of parole and probation agencies. We have two people by our microphones today: Princess McDuffie, she is a Community Supervision Officer, again, what other agencies, virtually all other agencies in the United States call Parole and Probation Unit that she is with the Domestic Violence Intervention Program and we have Marc Countess. He is a Community Supervision Officer with the Domestic Violence Intervention Program www.csosa.gov is the website for the Court Services and Offenders Supervision Agency.

And we just did a program with the Superior Court here in the District of Columbia on the issue of domestic violence just a couple of weeks ago and I will put in the links to that show as well to give the listeners a comprehensive overview of what we do. We had the judge who was in charge of the Domestic Violence Program for the Superior Court. He was very complementary of CSOSA. Their program is special. They have two intake units throughout the city. They deal with close to 100 cases of domestic violence a day which I found astounding and they work with a lot of agencies including ourselves to try to provide services to individuals because people come to us with employment issues, mental health issues, substance abuse issues, child care issues and so we try, they and we try to do wrap around services to try to get that individual in as many services as possible to stabilize their situation right or wrong?

MARC COUNTISS: That’s correct.

LEONARD SIPES: Tell me about it.

MARC COUNTISS: There has to be a coordinated community response to domestic violence. The courts can’t handle it alone, intervention programs cannot handle it alone, victim servicers programs can’t handle it alone. We have to work in conjunction with each other to make sure that individuals are receiving the services that are necessary.

LEONARD SIPES: Right. Now on a community supervision side again we are, I mentioned GPS before, I mentioned drug testing. We are in constant contact with this individual in the community are we not, on the supervision side?

PRINCESS MCDUFFIE: We are.

LEONARD SIPES: Okay, and so we are going and making home visits, sometimes unannounced home visits. We meet with them in the office so it’s just not you guys who are working on the treatment side, there are people within our agency who are concurrently supervising that person, making sure that they are not engaged in any other nefarious actives out there in the community. Correct?

PRINCESS MCDUFFIE: Correct. And even on the supervision and treatment side, you know, we make sure that there is a coordinated response when things do happen. While we may not discuss in detail about the group process and what is talked about there, you know if we feel like someone may be in imminent harm or danger we will make contact with the supervision officer and we will have a coordinated effort to make sure that the victim isn’t being re-victimized.

LEONARD SIPES: And we are also working with law enforcement agencies, specifically in our case the Metropolitan Police Department, but there are lots of other law enforcement agencies in the District of Columbia, they are the principal, by far, law enforcement agency but we will work with law enforcement agencies to coordinate the response and to pick up intelligent because often at times that law enforcement officer will contact us and say, “You know that person who beat up his wife, I saw him on the corner making noise and obviously he was, you know, drunk and neighbors were complaining so I’m passing that information along to you guys so you can take appropriate action.” That happens as well does it not?

PRINCESS MCDUFFIE: That’s correct.

LEONARD SIPES: Okay so all the agencies are suppose to be working together to protect the victim and make sure that the offender gets the services he or she needs.

MARC COUNTISS: Yes.

LEONARD SIPES: Okay, how do you feel about this, by the way? I am going to ask you the same questions I asked a Superior Court Judge you know, how do you feel after years of dealing with folks in the Domestic Violence Unit? I mean that’s got to take its toll on you personally as members of this agency.

PRINCESS MCDUFFIE: It does at times but it’s one of those things where you want to make sure that the person who is the perpetrator is getting what he or she needs so that ultimately they can have a healthy family, a healthy life. Making sure that their children even recognize that there has been some changes in Mom and Dad because they have the tools that they need to be successful and be healthy.

LEONARD SIPES: Now I would imagine that an awful lot of these cases, if not the majority of these cases do involve kids, do they not Marc?

MARC COUNTISS: Yes they do.

LEONARD SIPES: Right so you’re talking about a man and a women, we are talking about kids, we are talking about in many cases substance abuse, mental health problems, in some cases joblessness, again we are not making excuses for those people who batter but we are saying these are realities of what it is you have to deal with. Correct?

MARC COUNTISS: Yes, what we have to do is we have to make sure that when individuals come to our groups that they know that this offence not only impacts them and the victim it also has an impact on their children, it has an impact on society and our community and to let them know that there are healthier ways of managing conflict and dealing with dispute. So it’s an ongoing battle and struggle to get this across because normally individuals may not get it the first time. So that’s why our groups are approximately 22 weeks long. And so over that time individuals get an opportunity to practice their skills and utilize the tools and normally their defenses become lessened and they embrace more of the information.

LEONARD SIPES: Well they have to come to grips with this because it just doesn’t affect them it affects their spouse, it affects their kids. I mean if we can intervene here at this level and straighten it out and make sure that the kids understand that what Dad did or what Mom did is wrong by involving them in the process, we could be putting a stop to, Princess, you mentioned something that is often at times intergenerational. This is something that has been going on for decades and sometimes grandparents and parents and kids are all part of the same spectrum.

PRINCESS MCDUFFIE: And that is correct and part of it is making sure that the parents are armed with what they need to be armed with so that it then trickles down to the children and so we can stop the cycle of abuse. We have to make sure that they are implementing the concepts that we are talking about when we are talking about, you know, isolation – what does that mean? Have you seen this done before. How can we prevent those types of things? And again we talk about consequences. What are the consequences of your actions? Making sure folks are held accountable for what they have done and taken ownership of what they have done.

LEONARD SIPES: Well I think that you guys probably have one of the toughest beats I can possibly imagine because when I was a police officer I said to myself, you know there is no way I could handle this sort of thing day in, day out. There was just no way, it was too traumatic. Give me an armed robbery, give me a terrible automobile accident, give me anything besides seeing people who supposedly love each other, destroy each other and to see that the kids are involved in it at the same time. For me it was very emotional. I found it to be probably the most difficult thing that I handled beside you know a fatal accident or somebody dying, the probably most difficult thing I had to handle as a police officer. That is why I was asking you how does it impact you directly as people.

MARC COUNTISS: It does have a direct impact on us but it is also important that we as facilitators, we as community supervision officers make sure that we take care of ourselves as well, so self care is a big part of it, dealing with this level of stress, this level of secondary trauma. So it is important that we do the things that are necessary to take care of ourselves.

LEONARD SIPES: Do we, I’m assuming we have our fair share of victories. I’m assuming we have our fair share of individuals who come to grips with the fact that they can’t do this and understand the impact that it is having on the kids and understand the impact that it’s having on their spouse or their loved one? That’s got to be gratifying at the same time when they finally come to grips with, they can’t do this. Now they understand the damage that they have done. Now they own up to it and now they are looking for ways to end this pattern.

PRINCESS MCDUFFIE: And so in treatment like Marc said. They are 22 weeks with us. I mean that is just shy of six months on a weekly basis for an hour and a half. You meet with us, we have a group. And so as Marc also said initially they are resistant, you know they are defensive, they don’t want to talk about the issue. They want to blame everybody else. But you notice some change talk within those 22 weeks. You notice them coming around. You notice them, you know, being accountable for what they did. You notice them saying, “You know what I am responsible for what happened. I am responsible for being here in this setting but there are some things that I can do to change that and this is what I am going to do.” and so that is the beauty of the treatment process in that you can see someone who was very resistant start to change, start to accept responsibility and say, you know, today is a new day and I am going to do things differently.

LEONARD SIPES: Do they really apologize to their kids? Do they really apologize to their spouse for their behavior?

MARC COUNTISS: In some cases where they may have contact with that individual there is a portion where they can make amends. When we talk about accepting responsibility and acknowledging it and being able to apologies and say that they are sorry. So in the event that there is a stay away order in place we don’t advise it. However, if an individual still maintains contact or sees their children, we recommend that the individual apologize and they try to make things right.

LEONARD SIPES: And in the program in terms of the courts that we did that there are safe places where the batterer can come into contact with his kids, that is being supervised by the courts or supervised by us, where they can interact with their kids and the victim does not have to worry. Correct?

PRINCESS MCDUFFIE: That is correct, the visitation center.

LEONARD SIPES: So there is all sorts of contact that is still going on even though a protective order may be in place but it’s a supervised, safe place for the victim?

PRINCESS MCDUFFIE: Correct.

LEONARD SIPES: Now we deal with same sex couples as well.

PRINCESS MCDUFFIE: Yes, we do.

LEONARD SIPES: And is there anything different in terms of same sex couples?

PRINCESS MCDUFFIE: No the curriculum is the same.

MARC COUNTISS: And really when we look at the dynamics of domestic violence, you find a lot of similarities whether they are same sex couples or not.

LEONARD SIPES: Young adults, we have younger individuals on our case loads and they have been involved in acts of domestic violence. I would imagine dealing with the younger folks as a bit more difficult than dealing with the older folks. Am I right or wrong?

PRINCESS MCDUFFIE: There are challenges. There are definitely challenges when you talk about age, the difference in age. And so what the facilitators tend to do is to use some of the things that pertain to that particular population and so whether that is pulling something out of the headlines, whether that is music. We use the Duluth model but we also try to use some different things so that it’s relatable.

LEONARD SIPES: But I would image especially with younger people but I think it crosses over to everybody involved, that we do have the music, we do have the culture. I am amazed when I listen to music, of music that does, almost encourage violence towards women, movies, television shows, sometimes I feel that they are not just getting the wrong message from their upbringing they are getting the wrong message from society as well.

PRINCESS MCDUFFIE: And that is correct. And what we try to do is personalize it. You know, would you want that going on with your Mom or your sister? We try to make sure that we speak to them in a way that you know, they can understand. Speak to them in their culture, in their language, making sure that they understand the consequences of their actions.

LEONARD SIPES: But we’re trying so hard to provide services and instruction so that they can straighten out their lives, so that they can understand that it is wrong but again I do want to emphasis that if that does not work we will go back to court and we will go back to the Parole Commission and say, “I think this person needs to be off the streets.” If that person violates the protective order we take a look at our GPS coordinates, we hear from police that he is in the area. We can put him back; we can put him in prison or put him back in prison, correct?

PRINCESS MCDUFFIE: Well we can take them before the judge and have the judge make that recommendation.

LEONARD SIPES: Right we don’t do it but we have to take them to the judge and we have to take them to the Parole Commission so the bottom line is that we will do it if necessary but we will do, we will take all steps necessary to try to convince them that they need to straighten out their path. Correct?

MARC COUNTISS: Correct.

LEONARD SIPES: Alright, I want to thank both of you for being on the program today. I can’t think of anything more difficult than the domestic violence beat and I want to personally thank both of you and everybody in this agency and parole and probation agencies throughout the county that are dealing with domestic violence victims. Ladies and Gentleman our program today has been on domestic violence here in the District of Columbia and again I think it is very typical what we discussed today happening throughout the country. This is Domestic Violence Awareness month. Our guests today have been Princess McDuffie and Marc Countiss, again they are with my agency, Court Services and Offender Supervision Agency and I want everybody to have themselves a very, very, pleasant day.

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