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Using Social Media to Protect Public Safety

March 5th, 2009 · 5 Comments

Please see http://media.csosa.gov  for “DC Public Safety” radio and television programs

Please see www.csosa.gov for the web site for the Court Services and Offender Supervision Agency

 

DC’s Fugitive Safe Surrender Prompts 530 Offenders with Warrants to Voluntarily Surrender in a Church

 

By Leonard A. Sipes, Jr. Edited by Cedric Hendricks

 

It’s not easy to understand why anyone with a warrant would voluntarily surrender to law enforcement.  But I spoke to many offenders during an event in the nation’s capitol who told me that they were looking for a safe opportunity to turn themselves in. They wanted another chance to return into normal society.

 

But they and family members needed to learn about the program and be convinced that it wasn’t a scam. We had to earn their trust. We did that through social and conventional media efforts. This may have been one of the first efforts on the part of a federal agency to use social media during a campaign.

 

The thrust of this article is not Fugitive Safe Surrender in Washington, D.C. (www.dcsafesurrender.org) but an overview of the possibilities that social media affords the criminal justice community. By social media, I’m referring to radio and television on the Internet (podcasting), articles on the Internet (bloging) combined with more traditional efforts such as web site creation, a telephone answering system, e-mail and radio and television ads.

 

Fugitive Safe Surrender in DC

 

Before we delve into social media we need a quick overview of Fugitive Safe Surrender in Washington:

The effort encouraged those wanted for non-violent felony or misdemeanor crimes in the District of Columbia to surrender voluntarily to faith-based leaders and law enforcement in a church. Fugitive Safe Surrender recognizes that many offenders are looking for a way out.  The program provides an opportunity for individuals wanted for non-violent offenses to resolve their warrants and get on with their lives.  Surrendering within the confines of a church (or other religious entity) provides the assurance that they will be treated safely and fairly.

Fugitive Safe Surrender (FSS) was successfully implemented by the US Marshals Service in six cities where over 6,000 people surrendered.  Those participating generally go home that day with a new court date or have their charges adjudicated on the spot. Violent offenders (yes, they surrendered as well) are held for trial.

The entire criminal justice community in D.C. came together to create the structure for FSS. I was asked to lead the public information effort. 

530 offenders with violent and non-violent warrants surrendered in a church in northeast Washington D.C. over the course of three days during November of 2007.  There was extensive media coverage.

Social Media

Explaining why an offender would voluntarily surrender is easier than explaining social media. Social media is more a philosophy rather than a list of strategies.

One of the lead agencies for FSS was my agency, the Court Services and Offender Supervision Agency in Washington, D.C (a federal, executive branch entity). We do a series of radio and television programs under the banner of “DC Public Safety” at http://media.csosa.gov. The program includes a blog (articles) and transcripts. Some consider it the most popular criminal justice radio and television Internet site in the nation.

But the use of radio or television or blogs or transcripts or any other form of social media is not the point; they exist to create a comfortable experience for the user. People learn in a wide variety of formats. Some want to read while others want to listen or watch. For those who want to read, it’s preferable that the document be “story based” with an emphasis on enjoyment and readability.  Audio and video programs need to follow the same philosophy.

Why?

The criminal justice system, like all bureaucracies, is usually conservative when it comes to news ways of communicating.  As someone who has spent close to 30 years in communications for national and state criminal justice agencies, I understand the complexities and resource limitations.

Social media opportunities available for criminal justice agencies are enormous and very cost effective. Radio shows for the Internet (podcasting) can be done for cost of a computer and an additional $500.00 for equipment and broadband access.  Once purchased, you have almost unlimited opportunities to communicate with a local and national audience without additional cost.

The primary objective of social media is a personal, non-bureaucratic style of communicating that respects various learning styles and encourages the development of conversations with the public and media.

The bottom line is that social media, in combination with traditional media, creates a powerful and effective method of communicating. You can accomplish organizational operational goals effectively with social media.

Social Media and FSS

When we brainstormed media outreach efforts for Fugitive Safe Surrender, we realized that money was very tight and that Washington, D.C. is an expensive market to communicate in. Campaigns like ours usually depend on unassigned airtime donated by radio and television stations. In a market like D.C., available free air-time is almost nonexistent (especially for TV).

Planed bus ads and timely television ads were cut due to budget. Money for a telephone answering system and web site dried up. This left us with radio ads developed through the Broadcaster’s Association, a telephone answering system cobbled together from our telephone system and a web site created by Mary Anderson (webmaster) from my agency (www.dcsafesurrender.org).  It became clear that our use of social media would go from an accessory to a primary strategy.

The first thing we did was to go to a city that had already conducted a successful FSS (Indianapolis) and do interviews with offenders who surrendered. We were able to get compelling testimony from them and family members as well as judges who heard the cases. That testimony was mounted on our web site.

The radio and television ads that we had produced were mounted on the website. This established a one-stop shopping opportunity for offenders, their families and the media.

The concept of social media embraces the personalization of communications. To insure that we knew what to communicate and how to communicate, we conducted three focus groups of offenders under our supervision. It was the focus groups where we discovered that friends and family members would do the bulk of the research on FSS and the majority had Internet access.  We now knew who we were talking to and how to reach them. But to be on the safe side, we implemented a telephone answering system with recorded messages.

We created radio ads in Spanish to accommodate that part of our population.

We created a radio show that fully explained the program.

We mounted easy to understand print materials on the web site.

All radio and television ads referred people back to the web site and telephone answering system.

We posted the radio and television ads on the same server used by our “DC Public Safety” programs.

But possibly the most powerful strategy was to interview the first person in line to surrender every day. The interviews were mounted on the web site by Enterprise Architect Timothy Barnes and publicized to media via e-mail and press release within an hour of their creation. 

These individuals told compelling stories that resonated with the mainstream media and they presented those stories to the public at a crucial time of the campaign. One offender walked several miles to the site beginning at 3:00 a.m. at the request of his mother (it was her birthday). He described the surrendering process as a pilgrimage for change to a new life. He and several additional offenders agreed to be interviewed by mainstream media which furthered coverage.

Throughout the process, we looked for additional compelling stories to tell. We understood that story-based accounts communicated better than a public safety angle.

Results

The social and traditional media approach employed (with very little money) worked beyond our expiations with 530 surrendering during the three day process.  Friends and family members told us how they heard the radio ad and went to the web site and how the audio and video ads and testimonies of prior participants convinced them that the effort was legitimate. They became so comfortable with the process that surrendering mothers brought in their children. Some offenders were accompanied by multiple family members and friends. A son recently released from prison brought in his father for a theft warrant.

It’s important to understand that the social media approach worked with reporters, DJ’s, talk show hosts and their management. Several told us that they thought that the program was a bit silly until they went to the web site and listened to the audio and watched the video. The web site convinced them that this was a program worth investing in and, through the stories we provided, they helped us to publicize the program.

Podcasting and other forms of social media are powerful strategies that everyone can use. Whether it’s a quick form of emergency notification, getting the word out about a dangerous criminal or talking about new strategies, citizens and their leaders like the informal and informational aspects of audio, video and story based written material.

It’s time for all of us within the criminal justice system to use social media tactics within our own communities.

Articles on social media, podcasting and community outreach for criminal justice agencies are available through our blog at http://media.csosa.gov.  I look forward to your suggestions.

→ 5 CommentsTags: Faith-based Initiatives · Fugitive Safe Surrender · Interviews with Offenders · Law Enforcement · Media · Reentry · What Works

Offender Reentry: What it Means to the Law Enforcement Community

November 6th, 2008 · 14 Comments

By Leonard A. Sipes, Jr., Edited by Cedric Hendricks and Joyce McGinnis

Please see http://media.csosa.gov  for “DC Public Safety” radio and television programs

Please see www.csosa.gov for the web site for the Court Services and Offender Supervision Agency

Approximately 650,000 offenders are released from incarceration every year in the United States. Hundreds of thousands more are released from jails. According to the Bureau of Justice Statistics, over two thirds of state releases are rearrested for felonies and serious misdemeanors within three years (http://www.ojp.usdoj.gov/bjs/abstract/rpr94.htm).

Fifty percent are reincarcerated. The numbers would be greater if one counted all arrests (rather then just serious misdemeanors) and revocations for technical reasons from parole and probation agencies.

Those statistics produce an array of responses. To some, it’s a problem that’s too big to “solve.” The response by many is to ignore it, especially considering the enormity of other social problems.

But others, particularly those of us within the criminal justice community, focus on the evidence that reentry programs can make a meaningful difference in the lives of many returning offenders. Programs conducted both within and outside of prison can reduce criminality and its broad societal impact.

Any impact on recidivism means fewer victims of crime. The stories that many read about in the morning paper, and often forget by lunchtime, become landmark events in the lives of victims. These events stay with them forever, and have a profound impact on any community’s ability to sustain itself. As all of us know, criminal victimization has endless social, moral and political implications.

The majority of offenders are parents. Many of us have interacted with their children, as well as with the mothers and grandmothers who are caring for these children. The results of a parent’s criminality can be devastating to the lives of children; research indicates self-destructive behaviors and increased delinquency.

Why Support Reentry?

For some, supporting programs for people coming out of prison is difficult. But it is in our pragmatic self-interest to become meaningfully involved in reentry efforts. When it comes to improving the lives of those mentioned above, efforts to assist offenders lessen the burden for everyone.

The reasons for supporting reentry programs are as varied as people themselves. Some see it as a religious duty. Others view reentry as part of a need to assist people coming from troubled backgrounds. Many within the victim’s community understand that reentry programming reduces recidivism and produces fewer victims. Some see it as a common-sense approach to dealing with returning offenders. Governors seeking ways to redirect tax dollars for schools or the elderly offer support in lieu of building and operating new prisons

During his State of the Union address in 2004, President George W. Bush called for support of reentry, and community and faith-based programs. President Bush proposed “[a] plan to harness the resources and experience of faith-based and community organizations in dealing with the challenges of helping returning inmates contribute to society.” The President’s statement moved reentry to center stage in the minds of many.

But others justifiably want some assurance that programs for offenders have an impact. One indicator of success is the record of those released from prison via parole. Parolees participate in programs in prison and generally receive assistance and supervision from parole authorities. This results in a lower recidivism rate than those not released via parole. This conclusion is based on Department of Justice data and has been a consistent finding for many years. In every year between 1990 and 2000, State prisoners released by a parole board had higher success rates than those released through mandatory parole. Among parole discharges in 2000, 54% of discretionary parolees were successful compared to 35% of those who had received mandatory parole (http://www.ojp.usdoj.gov/bjs/reentry/success.htm).

The Washington State Institute for Public Policy issued a study with national implications titled, “Evidence Based Adult Corrections Programs: What Works and What Does Not.” The publication documents well done research throughout the country indicating that prison and community based programs focusing on the treatment and supervision of offenders reduce rearrests and prevent further victimization (http://www.wsipp.wa.gov/rptfiles/06-01-1201.pdf ).

The cited research, plus the many findings from individual programs, especially as it applies to drug courts and drug treatment (even for those forced into treatment), indicate that programs can have a positive impact on crime, victim trauma and society.

Law Enforcement And Reentry

Many law enforcement officers feel they have been conducting reentry related activities for years. Like community oriented policing or other “new” initiatives, officers often feel that national efforts simply replicate what they were already doing. Not mentioning this would be insulting to many.

Police officials have often stated that much (if not the majority) of law enforcement is the process of helping people rather then a strict enforcement of laws. Officers have worked with countless mothers of young offenders to provide them with lists of resources and options. Officers have referred many to drug treatment and gone so far as to advocate an early entrance into programs with administrators. If officers had a dollar for every offender they have counseled over the years, they would retire thousands of dollars richer.

Officers engage in frequent conversations with parole and probation agents to keep an eye on offenders under supervision. They work cooperatively to help those in need of assistance and take action against those who pose a threat to public safety. They patrol together with parole and probation agents and exchange information. Many do this as a matter of good policing rather than taking part in an effort of national importance.

Resources

That said, national resources are becoming increasingly available to law enforcement agencies that will aid their efforts to systematically engage in reentry activities. One document is available now and two others are forthcoming. They are:

1. The Jail Reentry Roundtable, hosted by the Urban Institute and other agencies, and funded by the Bureau of Justice Assistance (http://www.urban.org/projects/reentry-roundtable/roundtable9.cfm). Considering the fact that Sheriff’s Departments operate most of the jails in this country, the document can be seen as a resource for law enforcement. The Jail Reentry Roundtable found that “At least 50 jails operate programs to successfully help inmates return successfully to society”– reported by Crime and Justice News on June 29, 2006.

2. “Prisoner Reentry and Community Policing,” from the Office of Community Oriented Policing Services (COPS), U.S. Department of Justice and the Urban Institute: (http://www.urban.org/UploadedPDF/411061_COPS_reentry_monograph.pdf#search=%22%20%22prisoner%20reentry%20and%20community%20policing%22%22). The document provides a comprehensive review of reentry strategies and examples from the field.

3. A DVD and report are available from the International Association of Chiefs of Police (IACP) and the Community Oriented Policing Services (COPS) from the US Department of Justice on “Offender Re-entry”. The link for the DVD and additional materials is http://www.theiacp.org/profassist/ReturningOffenders.htm.

4. Another document, “Building an Offender Reentry Program: A Guide for Law Enforcement,” from the Bureau of justice Assistance and the IACP is available at
http://www.ojp.usdoj.gov/BJA/pdf/Reentry_LE.pdf.

The essence of all the publications is a “call to action” for law enforcement to take leadership roles regarding reentry. All urge law enforcement to enter into partnerships with allied agencies to make the reentry process as effective as possible.

The Experience in Washington, D.C.–The Court Services and Offender Supervision Agency:

The Court Services and Offender Supervision Agency (CSOSA) is responsible for providing community supervision to approximately 15,500 men and women on probation, parole and supervised release in the District of Columbia. CSOSA is a new federal agency, independent as of August of 2000. The agency’s operations embody the best practices of criminological research. Returning offenders are a top priority.

Most citizens of the District of Columbia are supportive of our presence and understand that the more closely we supervise and assist offenders, the less likely they are to threaten the community. The public understands that our mission, first and foremost, is their safety.

CSOSA offers a wide array of initiatives. Close to 50 percent of the offender population are in special programs or intensively supervised. Special programs involve sex offenders, high-risk substance abusers, domestic violence, drinking and driving, mental health, day reporting and anger management. These programs include both treatment and supervision.

We opened a state-of-the-art substance abuse assessment and pre-treatment center that will provide a 28-day residential program. This program will be used as both an initial placement after release from prison and a residential sanction for offenders facing revocation of release. The Reentry and Sanctions Center will serve approximately 1,000 offenders each year.

CSOSA has an inclusive faith-based partnership with local religious institutions and recruits mentors from within their congregations to assist returning offenders. The faith community provides many services beyond mentoring. Drug treatment, clothing, housing and many other services are offered.

CSOSA operates seven field offices around the city where offenders report for supervision appointments and, in most cases, drug testing. An additional four learning lab locations provide computerized literacy programming, GED preparation, and job placement assistance.

CSOSA and MPD

CSOSA collaborates closely with the Metropolitan Police Department (MPD), conducting over 8,000 “Accountability Tours,” where Community Supervision Officers (CSO’s—what most jurisdictions refer to as parole and probation officers) visit offenders’ homes accompanied by police officers. These visits not only allow CSOs to meet with offenders and their family members in the home environment, but also ensure that MPD officers know who in the neighborhood is under active supervision.

MPD officers are often a great source of both encouragement and accountability. They frequently remind offenders that they are under supervision and that their questionable activities and associates will be reported to their CSO. This can prevent an offender from engaging in acts of lawlessness. Police personnel will ask CSO’s for a special condition of drug treatment or state that the individual has too much time on his hands and needs to go to day reporting or get assistance in finding a job. MPD officers understand that some offenders need structure and help, and some need to be brought to the attention of the U.S. Parole Commission or local court.

MPD officers also attend orientation sessions for individuals recently placed on community supervision to instruct them on CSOSA’s standards of conduct, provide information on support programs and treatment, and reinforce the consequences for further criminal behavior.

In addition to our ever-expanding collaboration with the Metropolitan Police Department, we also work closely with the US Attorney’s Office, US Marshals Service, the FBI and the D.C. Housing Authority Police and others to share information and coordinate warrant service and additional public safety efforts. In addition to working closely with District of Columbia public safety agencies, we continue to strengthen our relationships with our peers in Maryland and Virginia.

The Reentry Plan in the District of Columbia

By fostering collaboration, CSOSA involves as many law enforcement, criminal justice and community resource providers as possible in an inclusive reentry effort. This is articulated in the Comprehensive Reentry Strategy for Adults in the District of Columbia, which was developed in 2003 to provide a detailed, long-range plan for effective reentry services that begin while the offender is incarcerated, continue during the transition from prison to the community and culminate in long-term community-based support.

CSOSA, the Mayor’s office, D.C. and federal government agencies, religious and community organizations and law enforcement worked together to create the Strategy. The Strategy contains an action agenda for reentry service providers that include community education and the pursuit of legislative priorities. The document and other reentry-related materials are available on CSOSA’s web site (www.csosa.gov).

So What’s Possible?

Research on community based anti-crime programs indicates that law enforcement personnel are seen as primary leaders in the fight against crime. Citizens naturally look to police executives and officers for guidance and reassurance when crime problems seem to get out of hand.

The same can hold true for offender reentry. Parole and probation agencies need the power of partnerships to get the job done. While law enforcement agencies feel that they are overwhelmed with current duties, a partnership with community corrections can pay off with fewer crimes, safer communities and a renewed emphasis on getting the truly dangerous offenders off the streets.

Law enforcement officers can assist offenders, and, as stated above, many already do. Those out of prison or on probation need structure to change their lives. If they know that officers are watching them, then maybe they will begin the process of change. Officers can encourage or insist that those under supervision enroll in drug treatment or job readiness classes. They can be the authority figures that so many young men and women need if the youth are approached in the correct manner.

Many offenders want to change and can change with the right support. Police officers have been change agents in the lives of many caught up in lawbreaking behavior. If police and sheriff’s agencies can come together with parole and probation officials, and community and business leaders to form an active partnership, then the community will be better off for the effort. It’s up to us to try.

→ 14 CommentsTags: Law Enforcement · Reentry

WHAT WORKS? EVIDENCE-BASED PRACTICES IN PAROLE AND PROBATION

February 22nd, 2008 · 11 Comments

By Thomas H. Williams. Edited by Leonard Sipes, Cedric Hendricks and Joyce McGinnis

See http://media.csosa.gov for “DC Public Safety” radio and television shows.

See www.csosa.gov for the web site of the  federal Court Services and Offender Services Agency.

Editor’s notes: This article was created from a paper delivered by the author at the New Developments in Criminal Justice and Crime Control Conference at the China Pudong Leader Resorts in Shanghai, China, October 18-19, 2006. The author was invited by the University of Maryland, Office of International & Executive Programs to address the history of community supervision in America and the impact of evidence-based practices. Research released this fall was added to the original presentation. Please see our audio and video podcasting site, http://media.csosa.gov/.

Introduction and Background

My name is Thomas H. Williams, and I am the Associate Director for Community Supervision Services for the Court Service and Offender Supervision Agency (CSOSA). I am responsible for the delivery of parole and probation services in the District of Columbia for offenders who are sentenced by the Superior Court of the District of Columbia.  I supervise a total staff of 581, including 400 Community Supervision Officers (CSOs, also called parole/probation agents or parole/probation officers in other jurisdictions) and supervisors.

Our total caseload is 15,284 offenders.  Our average general supervision ratio is 50 cases to one CSO, and 25 cases to one CSO in our specialized units, including domestic violence, substance abuse, mental health, and sex offenders.  The larger CSOSA structure provides state-of-the art drug assessment and treatment, anger management, educational and occupational assessment and placement, faith-based counseling and many attritional programs (see http://www.csosa.gov/).

Some consider us to be one of the most public safety and treatment oriented parole and probation organizations in the country.

State of Corrections Today

Professor and criminologist Michael Tonry writes that there no longer exists an “American System” of sentencing and criminal justice. Up until 1975, indeterminate sentencing was the primary correctional approach in the United States, and this philosophy changed little in the preceding 50 years.  He notes that there were broad sentencing ranges exercised at the discretion of the judges, and parole boards released offenders after individualized case reviews. As noted above, the primary premise of correctional policy was offender rehabilitation with decisions and plans specific to the individual.

Many believe that there is not a single correctional philosophical approach in America today. As public policy shifted away from indeterminate sentencing to determinate sentencing, many states have abolished their parole boards.  In addition, officials elected on “get tough on crime” political platforms have enacted a number of statutes, such as truth-in-sentencing statutes that require the convicted offender to serve at least 85% of his or her sentence before release. Over the past 25 years, the number of incarcerated offenders in the United States has more than tripled. Community supervision has also experienced significant growth. As the number of offenders entering the criminal justice system has increased, so too has the percentage of offenders with substance abuse histories. 

Despite the fact that incarceration is a unique opportunity to treat offenders with substance abuse issues, most correctional facilities are unable to meet the need for substance abuse treatment.   As a result, many incarcerated offenders return to the community under community corrections supervision without having received substance abuse treatment while incarcerated.  

There is no debate that drug abuse is highly correlated with frequent criminal activity. Drug testing of arrestees in 35 cities around the United States has found that between one-half and three-quarters of all arrestees have drugs in their system at the time of arrest.  Self-report data on incarcerated offenders found that more than 50 percent of the offenders openly acknowledged that substance use somehow contributed to the criminal activity that resulted in their current incarceration. 

“What Works”

The great debate is in “What Works” to reduce offender recidivism, the primary outcome measure by which the “success” of community correctional agencies is measured.  The discussion began with the publication of the landmark, 1975 analysis conducted by Lipton, Martinson, and Wilks.  The authors concluded that, “the field of corrections has not as yet found satisfactory ways to reduce recidivism by significant amounts.”   The message understood by the public and many correctional officials was that “nothing works” to reduce offender recidivism.

In recent years, however, a number of studies have been published which show the effectiveness of substance abuse treatment and support the idea that correctional interventions can be effective in reducing recidivism. The Washington Institute for Public Policy (http://www.wsipp.wa.gov/pub.asp?docid=06-10-1201) provides a comprehensive overview of well-designed studies that provide evidence that programs for criminal offenders do indeed reduce recidivism.  The Institute also provides a comprehensive overview of “what works” as to drug, alcohol and mental health treatment.

The National Institute of Drug Abuse provides principals of “what works” in treating offender populations (http://www.nida.nih.gov/PODAT_CJ/principles/).

 NIDA also offers research indicating that rates of success for mandated drug treatment are similar to those who volunteer for treatment.

Data on the success of drug courts as to reducing arrests and substance abuse is impressive and growing (http://www.ncjrs.gov/pdffiles1/nij/178941.pdf). The evaluation offers data on programs for D.C. offenders. Additional positive programmatic data on D.C. offenders is available through the CSOSA web site (http://www.csosa.gov/). See Reentry and Sanctions Center.

Recent research on the national “Ready 4 Work” program also indicates reduction in recidivism(http://www.ppv.org/ppv/publications/assets/216_publication.pdf)

States like Washington, Texas and others are now providing independent assessments of data and are proposing adult and juvenile interventions based on positive results.

These and other studies show effectiveness in reducing criminal re-offending, substance abuse use and other related criminal justice outcomes.  This body of literature has become known as the “What Works” literature or evidence-based practices (EVP).

International Community Corrections Association (ICCA) sponsored a “What Works” conference

In an effort to share information on successful programs, the International Community Corrections Association (ICCA) sponsored a “What Works” substance abuse conference in 1998.  One result of the conference was a publication, “Strategic Solutions: The International Community Corrections Association Examines Substance Abuse.”  The conference addressed questions such as, “Are we assessing drug offenders effectively? What are the best substance abuse assessment tools?  What is effective treatment?  What are all the “models” of drug treatment that we hear about?”

Five Focus Areas

The “What Works” conference focused on five important areas, which form the foundation of the “What Works” literature:  assessment, treatment, monitoring and drug testing, co-occurring disorders, and relapse prevention. 

Assessment.  The conference concluded that assessment is the key to identifying offender needs and developing appropriate strategies.  The “What Works” literature argues that substance-abusing offenders are not a homogeneous group-they have different natures and severity of substance abuse.  In fact, nearly one-third of offenders do not show any substance abuse problems and only require prevention-oriented intervention.  Assessments should be used to identify offenders’ substance abuse severity and relationship to criminal behavior.  From sound assessments, programmatic approaches can be developed.

For example, at CSOSA, we developed an in-house automated risk and needs assessment instrument called the “AUTO Sceener” in March, 2006.  The computerized tool has twelve domains (each is a screen) that capture information about the offender in both static and dynamic dimensions.  Based on the offender’s response to the questions, there are additional drill-down responses required.  Upon completing all of the domain questions, the system will automatically recommend a supervision level and create a prescriptive supervision plan (PSP).

 

Treatment. Treatment has been found to reduce offender substance abuse and recidivism, although no one program or treatment modality has been found to be effective with all offenders.  Three of the most evaluated programs, methadone maintenance, therapeutic communities, and drug-free outpatient treatment, appear to have equivalent outcomes, while cognitive-behavioral approaches show promise for addressing the needs of low-to-substantially severe offenders.  Lightfoot (1999) concludes that, “Improvements in treatment efficacy likely will require the careful matching of offender types to specialized treatments.”

At CSOSA, the treatment needs of the offender are identified through the use of the AUTO Screener and our new Reentry and Sanctions Center.  CSOSA believes that addressing the offender’s specific needs or deficits and closely monitoring offender risk can reduce recidivism.  In addition to a heavy emphasis on providing substance abuse treatment for offenders, CSOSA also provides or finds community resources, to provide mental health treatment, sex offender treatment, and domestic violence treatment for offenders.

Monitoring and Drug Testing.  Monitoring and drug testing of offenders is an extremely important component of “What Works.”  Treatment is the key to prevention, but first, the offender in need of treatment must be identified.   Drug testing is useful in providing additional information after an initial drug-history assessment is done and can help an offender reduce denial of drug use during the first stage of treatment.  In addition, drug testing and monitoring can be an effective supervision tool in closely monitoring the behavior of offenders and can possibly deter future drug use and criminal behavior.  

CSOSA’s testing protocol requires that all active offenders be tested two times per week, upon assignment to supervision.  Two months’ evidence of non-positive drug tests and compliance in going to drug testing will result in the offender’s drug testing schedule being lowered to once per week for two more months.  If the offender complies fully with drug testing requirements, the offender will then go to a once monthly drug-testing schedule for the remainder of the offender’s supervision period. 

 

Co-Occurring Disorders.  Offenders with co-occurring disorders (e.g., concurrent substance abuse and mental health problems) are at higher risk for a wide range of problem behaviors and criminal recidivism.  The higher level of recidivism can be attributable to the fact that “dual disorders” are undiagnosed or are not adequately addressed in the environments encountered by the offenders. Comprehensive assessment of offenders is key to identifying offenders with co-occurring disorders and placing them in appropriate treatment. 

 

Relapse Prevention Programs. Cognitive-behavioral relapse prevention programs have been found to be effective in reducing substance abuse in non-correctional populations.  These programs also show promise for correctional populations.  One demonstration project, implemented in collaboration with the National Institute of Justice, Bureau of Justice Assistance and the American Jail Association, found that inmates who participated in the program “remained longer in the community until rearrest, experienced fewer arrests compared to untreated controls (46 percent versus 58 percent), and significantly reduced substance abuse.”  

CSOSA fully understands that substance abuse relapse is expected in an offender’s recovery period.  As part of the offender’s treatment process, a treatment relapse prevention plan is developed. Offenders can be referred to prevention programs, including community self-help groups, such as Narcotics Anonymous (NA) and Alcoholics Anonymous (AA).  Upon an offender’s relapse, the offender may be referred back for a substance abuse evaluation and receive more treatment. 

CSOSA and Evidence Based Pratices

The “What Works” literature is still in its infancy.  For the past three years we have embarked upon a journey to educate and train our staff in the “What Works” principles by training all in implementing the basic tenets of evidence-based practices.

We have many of the building blocks in place to assist us to have improved offender outcomes.  They include:  clear goals, objectives, and critical success factors (CSFs); a focus on evidence-based practices; a series of graduated sanctions and incentives; concerted efforts directed at caseload reduction for line workers; a focus on targeting high risk offenders and providing programmatic services to address their needs; a state-of-the-art automated case management system that allows informed management decision-making based on data analysis from the system; development of real community and faith-based partnerships to assist in the offender supervision effort; implementation of a victim services initiative; and a law enforcement partnership to focus on offenders with high criminality. 

It is our vision that we, at CSOSA, will become a viable criminal justice partner that contributes to the health and well being of the community by assisting offenders to change and to reestablish themselves in the community in a manner that is consistent with community norms and results in productive, law-abiding citizens.

→ 11 CommentsTags: Interviews with Policy Makers · What Works

“The Violence Must Stop” Violence Reduction and Gang Call-Ins in Washington, D.C.

February 22nd, 2008 · 12 Comments

By Leonard A. Sipes, Jr. and Beverly Hill. Edited by Cedric Hendricks and Joyce McGinnis

See http://media.csosa.gov for “DC Public Safety” radio and television shows.

See www.csosa.gov for the web site of the  federal Court Services and Offender Services Agency.

We are on Pennsylvania Avenue in downtown Washington, D.C.  We are mid-way between the United States Capitol and the White House.  Immediately adjacent to us is the Canadian Embassy.  We are in the power center of the country, if not the world.

The wood-paneled federal courtroom is a stately site, designed to portray a sense of power and control in a city that exudes power and control. The front and rear of the courtroom are filled to capacity with the leadership of Washington’s law enforcement community. The United States Attorney is here.  The Chief of Police for the Metropolitan Police Department is here.  The Director of the Court Services and Offender Supervision Agency is here.  Amongst the crowd are senior representatives from the Federal Bureau of Investigation, the Secret Service, the Bureau of Alcohol Tobacco, Firearms and Explosives, U.S. Probation, the U.S. Parole Commission, the U.S. Marshals Service, the Drug Enforcement Administration, plus other agencies.  Since the President’s Commission on Law Enforcement and Administration of Justice published the “Challenge of Crime in a Free Society” in the mid-1960s, the criminal justice system has called for unity and interagency cooperation to combat crime successfully.  Within this federal courtroom, that legacy is being honored to its fullest.

There are four rows of benches reserved in the front.  The doors are flung open at 3:00 p.m.  Approximately 40 criminal offenders on parole or probation supervision with the Court Services and Offender Supervision Agency (Washington, D.C.’s federally funded parole and probation entity) file into the courtroom.  Most are veterans of the Superior Court of the District of Columbia, where local charges are adjudicated.  The vast majority have never been in federal court.  They are escorted to the benches and told to sit quietly. They look confused and bewildered.  Some look angry.  Hard stares come from many.

No one speaks.  There is nothing but silence for the first five minutes.  They look at us.   We look at them.  They know they are not here to face a formal criminal charge.  They simply know that they have been ordered to appear in a federal courtroom.  They were told that all would be explained to them upon their arrival.  But for the moment, there is nothing but silence that seems to last forever.

The Federal Judge

All rise!  The bailiff calls out the traditional command for all within the courtroom to stand.  All do, and all are told to take their seats.  The proceedings commence.

United States District Court Judge Reggie Walton calls the roll.  The offenders acknowledge their presence. Some of them call out in strong voices; others indicate confusion with their lackluster responses.  Those who chose not to attend will be the subjects of warrants by their sentencing judges or the U.S. Parole Commission.

The federal judge begins the proceedings. “Freedom is a precious commodity,” he states. “You need to take what I’m about say very seriously.  You know whose community you’re destroying.  Your criminal activities have put you on the radar screen.  Today we are giving you a taste of federal court.  Here in federal court you get big time, and you serve the vast majority of your sentence.  You are here today because you are involved in ongoing criminal violence within the District of Columbia.” 
Judge Walton continues, “There are a variety of people who will discuss your activities with you, and my advice to you is that you had better listen.  You’ll be offered an opportunity to improve your lives with the services they have to offer.  But if you disregard this offer, and you continue your life of violence, and if you continue to harm the citizens of Washington, then you will receive the full attention of a unified criminal justice system.  I urge you to listen very carefully to what will be said today.  You are on the radar screen.  You better expect the worst.  You have an opportunity, and you better take advantage of it.” 

Project Safe Neighborhoods

Gang call-ins such as this one stem in part from criminologist David Kennedy’s efforts to encourage criminal justice agencies to pursue the most active criminal offenders in a given community. Project Safe Neighborhoods was pilot tested in Boston and several other cities during the mid 1990s with considerable success.  The strategy is not to target principal characters within gangs (often known as crews within Washington, D.C.) but to seek out all who are part of the criminal conspiracy to commit violence. 

Too often in the past, principals within violent criminal organizations have been successfully identified and prosecuted and sent to prison for long periods of time.  Unfortunately, however, the structure of the gang or crew is left intact, and the violence continues.  What is different about this program, part of Project Safe Neighborhoods, is that it pursues an entire criminal conspiracy.  For those who are currently under parole or probation supervision, all are told that if they do not stop their violent activities, the entire gang or crew will be the focus of police attention and will be brought into federal court for prosecution and long federal prison sentences.  A comprehensive array of services (jobs, job training, drug counseling, etc.) is offered in the hope that active offenders will mend their ways.  Some will.  Some will not.

But the effort is not just to focus on those currently under community supervision.  Within the District of Columbia, only a small percentage of arrests involve those currently under parole supervision.  The new message is that everyone, regardless of their supervision status, will be prosecuted to the fullest extent of the law if violence continues.

Project Safe Neighborhoods is a national effort funded by the Department of Justice and is administered in D.C. by the U.S. Attorney’s Office. The gang call-ins are just one part of an overall strategy that emphasizes interagency cooperation amongst all within the criminal justice system.

Parole and Probation

“All rise.”

The judge leaves the courtroom, and the silence continues. Then, Paul A. Quander Jr., the Director of the Court Services and Offender Supervision Agency (CSOSA), gets up, walks over to the gathered offenders, and begins to speak.

” I am the reason you are here,” he begins.  He paces the floor, looks down, and then greets the eyes of the assembled offenders.  “Listen to what we have to say.  Children are being killed in Washington, D.C.  The violence must stop.  If a body falls, and we can prove that you’re connected, we take the whole group.  Everybody is going to go.  I’m tired of people being shot and killed.”

“We know who you are.  We know where you hang out.  We know where you were last night.  We know where you sleep, the crimes you’re committing, who’s carrying a gun and where you stash your drugs.  We have good intelligence on each and every one of you.”

“Take the message back to your community.  Make it clear to everyone you hang with.  If the violence continues and we know that you’re part of the violence, we’re coming after you.” 
“I’m asking each of you to take this seriously.  Your children need you.  We need all of you to be law-abiding citizens.  You need to take advantage of the services we offer you today.  But if you choose to continue a life of crime, we will be coming after you — all of you.”

Every offender’s eyes are now locked on the Director.  He rattled off the names of all of the agencies that are present.  “We are all focusing on you.  The violence has to stop.  The citizens of this city demand it.”

Interagency Cooperation

Violence has decreased in Washington, D.C. for several years.  Homicides, violent and property crimes have seen substantial declines.  Property values are improving in most communities, and citizens are reclaiming their communities through pride and home ownership.  But like some other cities, too many children and young adults are caught in the web of violence.  In too many instances, children have been the innocent victims of homicide. 

The Court Services and Offender Supervision Agency has partnered with the Metropolitan Police Department and United States Attorney’s Office through joint ride-alongs, intelligence sharing and mass orientations where new offenders are briefed on levels of accountability and services to assist their transformation. The provision of city and CSOSA-supplied services such as drug treatment, job training and placement, mental health assistance and counseling are seen as integral to a law-abiding lifestyle.  But offenders must make the decision to improve their lives.  For the moment, the offenders assembled in this federal court have yet to make that decision.

The Detectives

Captain C.V. Morris heads the Violent Crimes Branch of the Metropolitan Police Department.  He is the next speaker.

“We know who you are.  We know your girlfriends.  We know everything about you.  You have the opportunity to walk as free people through the front door or as convicted felon through the back door.  When we convict you, you’re going to go to federal prison.  You’re not going to be held in local institutions — you’re going to be all over the country.  Your boys aren’t going to be there, and no one is going to know you.  You’re going to go to prison in Texas, Arkansas, Ohio, California, and anyplace else the Federal Bureau of Prisons decides to place you.”

“You have more attention than you need.  If you become our focus, we are coming after you, all of you.  You may think you’re too slick.  You may think that you’ve been through all this before, but I’m here to tell you that you have just bought yourself a world of trouble.  If you continue the violence, you’re going to do long, hard federal time.”

The detective then shows slides of offenders arrested in the Sursum Corda area of Washington, D.C., which is approximately a 10-minute walk from Union Station, not far from Capitol Hill.

He shows slide after slide of people arrested and convicted and sent to prison after a young girl was murdered in her home.  He then shows slides of members of the Congress Park crew and additional photographs of offenders convicted and sentenced in federal court.  “Your actions will dictate our response.”

James Boteler and Fred Johnson of the Metropolitan Police Department take their turns.
Sgt. Johnson: “You have been a cancer to society and we are going to remove that cancer. You have torn at the moral fiber of our community.  If you continue this activity, we will remove you for the good of all.”  They continue the theme of the day of knowledge of the assembled offenders and the willingness to remove them if they continue a life of crime and violence.  Jim Boteler states, “What you do affects your parents, your children, and the entire community.  It must stop, and we are here to make sure that it stops.  Spread the word to your entire crew, we’re coming after everybody involved in violence.”

One offender starts hyperventilating and has to leave the courtroom temporarily.  One young female offender begins to weep.  Others are looking at the floor.  The rest stare intently at the next speaker.  We are approximately 40 minutes into the program.  It is clear that we have the attention of everyone involved.

The next speaker is Gus Giannakoulinas, a detective for the Metropolitan Police Department serving on the FBI/MPD Safe Streets Task Force.  He proclaims that he has obtained 88 guilty pleas through Project Safe Neighborhoods.  Of the eighteen who chose jury trials, all were convicted to life sentences.  All involved crews engaged in violent criminal conspiracies.  He has not lost a case in federal court.

“If you hold a gun, provide a ride, hide a gun, know of a homicide, or any other violent crime, we are coming after you.  We will convict you.  You will go to federal prison for many years to come.  Each of you.  All of you.”

The Chief

Most criminal justice officials know that budget meetings are one of the most important events of the year.  Charles Ramsey, Chief of the Metropolitan Police Department of Washington, D.C., decided to leave his budget hearing a bit early to attend this call-in.  It was that important.

It’s not every day that criminal offenders get face time with the Chief of Police of any large metropolitan area, let alone the Nation’s Capital.  It’s difficult to describe the demeanor of all the offenders in the courtroom that day.  But there was not an inattentive individual.  If the purpose of his appearance was to gain their attention, then he succeeded.

“I’ve been in law enforcement for 37 years,” he states.  As he speaks he walks deliberately across the courtroom, stopping just inches from the seated offenders.  “I’m tired of the murders in the District of Columbia.  We had a 9-year-old boy shot in the head because some idiot decided to fire a round down the street.”

“All the thug life is doing is hurting people.  And people who hurt people need to be put behind bars for as long as possible.  Pay attention or don’t pay attention, it doesn’t matter to me; we’re coming after you if you continue in acts of violence.  Anybody who engages in these acts is a predator, and I dislike what they do.”

The Chief walks over to the table and slowly makes eye contact with everyone in the room.  He pounds his fists against the table several times for emphasis.  “A 9-year-old child was killed, and anything I can do to put the perpetrators behind bars for life, I will.  I will relentlessly pursue anyone who commits acts of violence against citizens.  You have an opportunity to change.  Make the change, or I will personally come after each and every one of those involved.”

 

The United States Attorney

Kenneth Wainstein is the United States Attorney for the District of Columbia.  In D.C., he is the local as well as the federal prosecutor.  Like so many things in District government, the federal presence is everywhere.  The Court Services and Offender Supervision Agency (the local parole and probation and pretrial services agency), the public defender, and even the local courts are all federally funded (beginning in 1997) to relieve the District of the fiscal burden of services that a city usually depends on a state for.  Some suggest that federal funding (and a criminal justice coordinating council) prompts the excellent cooperation among criminal justice agencies.  Where other cities’ justice systems constantly agree to disagree, the level of cooperation in the District is good, and may be a reason for continuous decreases in violent crime and homicides.

The U.S. Attorney coordinates Project Safe Neighborhoods.  He, along with other members of the criminal justice system, authored a plan – “The Homicide Reduction Strategy” — to decrease violence by emphasizing cooperation and targeted operations.  He created a media campaign featuring bus and subway posters encouraging citizens to provide information on gun-related crime.

Like the other speakers, he approaches the offenders.  He speaks with confidence and authority, as a father would speak to an errant son.  “Ladies and gentlemen, there’s too much death and violence in this city.  Today is a new day in law enforcement.  We’ve got all the people in D.C. who can put you away for a long time – MPD, the FBI, ATF, the DEA and all our other law enforcement partners – and there are 350 attorneys in my office who are very anxious to do anything they can to lock up the crews that are ruining our neighborhoods.” 

He then spells out exactly how his office will work to accomplish that task.  “Ladies and gentlemen, there will be no pleas.  No plea-bargains.  We’re going to charge you, and we’re going to charge you to the max.  We’re going to bring these cases here in the big court, in federal court, where you will serve every day of a very stiff sentence.” 

To dispel thoughts by any of the offenders that their past violent behavior would go unpunished, the U.S. Attorney tells them:  “We’ll also bring back old cases.  If we can legally bring back cases that have been dropped in the past due to lack of evidence, we will investigate them fully to make sure you go away for as long as possible.”  He ends by offering the offenders a choice and by giving them an invitation:  “You can meet this fate or you can hear this message and take it back to the street and be part of the solution.  I invite you to be part of the solution.”

Law Enforcement Wrap-Up

Paul Quander, Director of the Court Services and Offender Supervision Agency, returns to the front of the courtroom.  “Ladies and gentlemen, it’s a new day, and that’s why you are here.  This city is tired of the pop-pop-pop of gunfire gunning down the mothers of our children.  Grandmothers are afraid to go out on the streets in some of our communities.  Some of our children are afraid to play on the streets.  We have a reason to believe that you are involved in these acts.”

“If you continue to come to our attention, we will raise the level of your supervision.  We will make you very uncomfortable.  If need be, we will bring you into the field office to spend the entire day, everyday.  We will put you on satellite monitoring and track every step you make.  We will compare your movements to a map of all criminal activity.  If you are anywhere near an act of violence, the entire criminal justice system will be coming after you.  Do not give us a dirty urine, do not miss an appointment.”

“Ladies and gentlemen, the violence must stop.”
“The next people who will speak to you will offer you an array of programs that you can get involved in to change your life.  I hope and pray that you will take advantage of the opportunities presented to you.  I hope and pray that you turn your life around.  But if you do not, we will be coming after you.”

With that, most representing the criminal justice system exit the courtroom.  Some offenders begin to walk out and are quickly ordered back to their seats by parole agents (known in D.C. as Community Supervision Officers).  The offenders look as if they’ve been through a difficult afternoon.  It is approximately 4:15 p.m.  We have been assembled for approximately an hour and 15 minutes.

Defense Attorney

Defense attorney James Rudasill is next up through the invitation of Director Quander. He is well known in the D.C. metropolitan area for his aggressive and successful defense of those charged with crimes.  He was often on opposite sides of the aisle when Quander was a prosecuting attorney in the U.S. Attorney’s Office.  He tells of violent criminal conspiracy cases prosecuted by the U.S. Attorney.

“These people are not playing,” he warns.  “They’re serious about putting you away. “They know who you are; they know where you live.  The game is over in Washington, D.C.”  To further emphasize their inability to escape their fate if the pattern of violence isn’t stopped, he states:  “When you come to me, it’s too late.  I’ve listened to thousands of hours of conversations between young men who had no clue the feds were on to them.  You can be home asleep in bed at the time one of your boys does the shooting, and you still can be convicted of murder.”  To further emphasize the hopelessness, he tells the offenders, “All the rules are on their side.  The judge is going to grant the government’s request for pretrial detention, and you’re going to be detained because you are on supervision.  Then you sit in jail until your trial.  That could take months.”  “Gentlemen,” he says, “it’s time for a career change.”

Roving Leaders and Others Who Are There to Help

There are individuals known in the District of Columbia as Roving Leaders.  Roving Leaders are stationed throughout the city to assist young people and all citizens with efforts to obtain their GED, to find housing, to obtain jobs or job training, counseling or other social services.  They provide brochures and an opportunity for those assembled to take advantage of a wide array of services.  They remind all that the Court Services and Offender Supervision Agency and the City have a multitude of services at their disposal. They remind them that Director Quander promised that they will be given priority if they make the decision to change their lives.

Les Butler wears a button with a picture of his brother, Charles Edward Butler, who was an innocent bystander murdered in the District of Columbia.  He tells the story of having a multimillion-dollar technology opportunity to start a business in the District of Columbia.  But the death of his brother affected him so deeply that he spent the summer working with kids and introducing them to the world of computers and technology.  He describes his deceased brother’s bullet wound — how it entered before it exited in the back of his head.

“Who is the enemy?” he asks.  Is it those who oppressed people of color for so long, or it is the people in this room and all those who take the breath of those who are so dear to us. Who is the enemy?”
A young woman in jeans and a jean jacket slides into the wooden bench in front of me. She is having trouble breathing.  She is softly crying. She is clearly troubled by the afternoon’s proceedings.  She could easily be my daughter, or yours.  “Can I go now?” she asks.  “I’m sorry, but you have to stay to the end,” I tell her.  She continues to softly weep.

The day ends with a minister who is an ex-offender with prison time served. “It’s time to make a change,” he implores.  “There is something on the inside that needs to come out.  It’s time to stop allowing people to run your lives.  Please, for the love of God, change now.”

It’s over.  Most file out.  Some stay to speak to the Roving Leaders or the Reverend or the defense attorney or to Mr. Butler, but most leave with the urgency of people needing oxygen. It’s close to 5:00 p.m.  Some will heed the call, some will not.  Some will kill or be killed.  The impact on their lives and the well being of the citizens of the District of Columbia remains to be seen.

But all those who spoke felt they represented the voices of citizens who are fed up with violence and anxiety.  They, and the speakers, simply want a life where children play peacefully without fear in the capital of the free world.

 

→ 12 CommentsTags: Education and Vocational Assistance · Gangs · Interviews with Policy Makers

Returning From Prison to Washington D.C. “We Make Transition Possible”

February 8th, 2008 · 8 Comments

By Leonard A. Sipes, Jr. Edited by Cedric Hendricks and Joyce McGinnis

See http://media.csosa.gov for “DC Public Safety” radio and television shows.

See www.csosa.gov for the web site of the  federal Court Services and Offender Services Agency.

The name sounds like the essence of bureaucracy-the Transitional Intervention for Parole Supervision unit, or TIPS. The TIPS teams of Community Supervision Officers evaluate and assist the vast majority of offenders returning from prison to Washington, D.C. They are part of the federal, executive branch agency that provides parole and probation supervision in the nation’s capital, the Court Services and Offender Supervision Agency (CSOSA).

CSOSA supervises approximately 15,500 parolees, supervised releasees and probationers on any given day.  Each year, approximately 2,300 men and women return to Washington, D.C. from any one of the federal Bureau of Prison (BOP) facilities throughout the United States. For most of them, the first CSOSA staff member they meet is a TIPS officer. 

The TIPS unit was a core requirement when CSOSA was initially established as a new federal agency in August of 2000.  Recognizing that the District of Columbia’s Lorton prison would soon close, and that D.C. offenders would be housed in any one of the Bureau of Prison facilities, CSOSA knew it would be difficult for D.C. offenders to successfully reintegrate and reestablish ties with their families and the community.  To address this need, the TIPS unit was established to work solely with returning offenders. 

TIPS is truly unique.  Through a collaborative, working relationship with the BOP, TIPS staff begin to work with offenders long before the offenders are released to the community or a BOP Residential Reentry Center (RRC, also known as halfway house).  TIPS staff begin working on an offender’s case once they receive notice from the BOP of the offender’s pending release.  TIPS staff begin to identify the offender’s needs and investigate the offender’s proposed home and employment release plans.  One TIPS team is located in an RRC, working closely with offenders living there, but still under BOP’s supervision.  In addition, CSOSA established a relationship with the faith-based community that links offenders to mentors who serve as a positive role model and community resource for the returning offender.  TIP staff serve a vital role in this function by determining offenders suitable for participation in the program and linking them to mentors.

“TIPS staff perform a key, critical function in the reentry planning process,” says Thomas H. Williams, Associate Director of Community Supervision Services.  “TIPS staff not only address offenders’ needs upon release so they can have the opportunity to successfully reintegrate in the community, but also help ensure public safety by approving or denying offender home and employment plans.” 

 TIPS officers can be compared to air traffic controllers: They take a look at thousands of incoming “flights” and organize their “arrival.” They act as persuaders and negotiators with offenders, families and service providers. They “set the stage” for the offender’s future supervision. Their first priority is public safety while being an offender’s advocate for needed services.

“I was doing a home plan for a returning offender with sex offenses in his background,” stated Sharon Jackson. Sharon has over 20 years of experience supervising juvenile and adult offenders.  “His living arrangements would have put him in contact with children. There was no way I was going to approve him living in that house.  He had to make other living arrangements,” she said.

There are 22 Community Supervision Officers (known as parole and probation agents elsewhere) and three supervisors dedicated to the TIPS function. Their job is to assess returning inmates for risk of re-offending and need for services. They work principally with offenders residing in six halfway houses operated by the Federal Bureau of Prisons. (Since December 2001, D.C. offenders serve their time in federal prisons.)

Federal Bureau of Prison case managers submit a release plan to CSOSA; TIPS officers investigate these plans, which address a proposed place to live (or lack of one) and potential employment. Using the plan as a baseline, TIPS staff analyze the incoming offender’s needs and arrange for the offender to access services at the time of release.  This can include medical, mental health, and substance abuse treatment, as well as any requirements imposed by the US Parole Commission as conditions of release. Sometimes, TIPS officers have months to do their jobs-sometimes days.

“We had an offender who weighed 600 pounds coming out of prison in a couple days,” stated Sharon Jackson. “The federal halfway houses were not equipped to deal with him. He had a challenging medical need, and I was able to help him find housing with a private transitional center. That’s just one example of what we do and the unique challenges that confront us every day.”

To understand TIPS is to acknowledge that returning offenders bring with them very little luggage but a lot of baggage-the complex issues that need to be addressed to give them the highest likelihood of staying out of prison.  TIPS officers prepare the way for the offender and those in CSOSA who will supervise him directly upon release from prison or the federal halfway houses.

Approximately 50 percent of all offenders returning to D.C. transition through a halfway houses. Another 30 percent enter post-release supervision without a halfway house stay.  The remaining 20 percent are released with no supervision obligation. TIPS officers assist everyone having a term of community supervision.

Once the offender is released to the community, the offender’s supervision is transferred from TIPS staff to a general or special supervision team.  Although TIPS work is short-term and intensive, it is critical to ensuring the smooth transition of the offender from incarceration to the community. 

Every offender has issues; approximately 70 percent have substance abuse histories. Approximately 30 percent of DC offenders have temporary housing arrangements. Many have complex issues, like mental illness or medical problems. Most need services to find education or jobs.

“The issue is public safety, and will always be public safety,” states Edmond Pears, Branch Chief the Investigations, Diagnostics and Evaluations Branch that encompasses TIPS.  “We fully understand, for example, that unmet mental health needs and homelessness greatly increase the possibility that the offender will commit another crime. We can intervene. We can stabilize. We can help this guy and lessen the chance of someone getting hurt.”

The Initial Process

TIPS receives information on most inmates from the Federal Bureau of Prisons (BOP) approximately six months before the scheduled release date. In addition, TIPS staff can access the BOP’s information system for the inmate’s criminal history, institutional behavior records, medical conditions, mental health and social needs, prior community supervision adjustment and programs and services received during incarceration. The TIPS staff create a plan of action that is ready when the offender enters the federal halfway houses and/or the community. (The offender is still in BOP custody while in the halfway house.)

The halfway houses provide an array of services, such as intake, orientation, screening, assessment, case staffing, referrals, crisis intervention, counseling, home and employment investigations and discharge planning. But the offender’s stay is limited and most cases does not exceed 30 days.

“Thirty days is not a lot of time to analyze a person and his risk and social history and to arrange for needed services,” said Trevola Singletary-Mohamed, a TIPS Community Supervision Officer (CSO).   CSO Singletary-Mohamed started community supervision with the adult probation division of D.C. Superior Court before CSOSA assumed the function in 1997.  “You may have the file months ahead, and that’s vital to the process, but nothing beats having the person sitting in front of you answering your questions. The file and evaluation may state that he has a history of cocaine use and received treatment while in prison, but you find out through an interview that a ‘history’ meant daily use for several years. Sometimes, it’s the quality of the information that you gain through personal interviews that tells you what you need to know.” 

Housing

Finding housing for returning offenders is one of the most difficult parts of the job. The hyper-heated housing market in Washington, D.C. makes this especially difficult. If the average offender who comes back through a halfway house only stays there for a month, then that’s just a temporary solution.

Some do not come back through halfway houses because of limited bed space or previous medical or mental health issues that the halfway houses are not equipped to manage. Halfway house staffs also evaluate offenders based on criminal history and prior problems while in a previous halfway house.

Approximately 25 percent go home or to another residence upon release. TIPS staff investigate all proposed living arrangements to ensure that they are viable and safe for all concerned.  The home environment is reviewed and evaluated. Issues include the occupants’ legal right to the residence, adequate living space, and evidence of illegal substances or criminal activity. The bottom line is whether placement will lead to future crimes.

Many offenders have burned their bridges with the family.  Community corrections professionals have heard many stories of mothers who state that they will allow a returning son to live with them in public housing, but she never places his name on the lease. Other family members promise the use of their homes but back out when the home plan is investigated.

Some families have moved outside of D.C. US Probation or state agencies will assist with placement in the family’s new state of residence if the US Parole Commission approves. If the offender has a detainer on other criminal charges, he must resolve those legal matters before pursuing supervision in another jurisdiction.

Offenders also cannot be a hardship to their family members (for example, a one bedroom apartment with one adult and three children). For the returnee to live in public housing, his name must be on the lease. TIPS staff do not take the family’s word for it; they must see a copy of the lease.

TIPS staff will not automatically approve a plan if another offender is living there; it’s up to the discretion of the CSO. Each case is individually assessed and investigated for suitability of the residence and peer support within the residence. 

There are faith-based, charitable and private institutions that will provide services for returning offenders. Some deal with unique needs, like medical or mental health issues. Some are merely shelters offering a legal place to stay at night and something to eat. Staff would rather not use shelters.  They also strive for housing that promotes the offender’s transitional process.

With only 25 percent living in private residences (and some of these placements are temporary) then it is easy to see why housing can take so much staff time.

“It takes a dedicated person to make these arrangements,” states CSO Daynelle Allison, a D.C. resident who has worked for CSOSA for three years. “I’ve had months, but sometimes just days to find a place to live for people with special medical or mental health needs. We do not compromise the quality of our supervision or housing investigation based on how much time we have. We do what we need to get the job done.”

“We need to be sure that arrangements are made to the point that an ambulance will meet the returning offender’s plane or bus and transport the offender to the residence, a hospital, or mental health clinic. Part of all this is a commitment to meeting simple human needs, and part of it is a commitment to protecting the public,” Sharon Jackson said.

Finally, when other options have been exhausted, the TIPS officer can recommend public law placement to avoid homelessness.  Under this option, TIPS staff request that the U.S. Parole Commission add a special condition of release for the offender that will require the offender to reside up to 120 days in a halfway house until suitable housing is available. This type of placement is utilized only as a last resort. 

Services

Beyond housing, the placement of returning offenders into the right services is a challenging task. CSOSA provides direct services to a variety of offenders on special supervision caseloads, which include sex offenders, mental health, domestic violence, anger management, drinking and driving, and high-risk drug cases.  CSOSA also provides educational and employment assessment and placement.

The bulk of support services are provided by the D.C. government and non-profit agencies; in recent years, CSOSA has instituted a partnership with the city’s faith community to augment these services.  CSOSA is leading a movement in the nation’s capital to galvanize churches, mosques, and synagogues to provide direct mentoring services.  Hundreds of offenders have taken advantage of this initiative.

Service organizations throughout the country often express reluctance to work with offenders. With limited budgets, some organizations prefer “easier” clients. TIPS staff have expressed that providers in the District of Columbia are more likely to assist offenders because of close supervision imposed by Community Supervision Officers.

“CSOSA has worked extensively with service providers throughout the city to make sure they understand that helping a returning offender means fewer crimes and a safer community,” states Elizabeth Powell, Supervisory Community Supervision Officer (SCSO).  “CSOSA has some of the toughest contact and drug testing standards in the country.  Service providers know they have allies when it comes to addressing non-compliant offenders. The Community Supervision Officers are there to help if the offender creates a problem or does not take their interventions seriously. Close supervision works.”

“We also help offenders readjust to life in D.C.” states CSO Singletary-Mohamed. “Some of them have never ridden the Metro [D.C.'s subway system] before. Some of them just want to talk, to express their hopes and fears. And some offenders refuse services and require motivation from TIP to understand how they can benefit from participating in services.  But we care, and they seem to understand that and comply.”

Conclusion

All of us in community corrections understand the challenges. President George W. Bush clearly laid out the issues for reentry in his State of the Union speech in 2004. He announced a new plan to bring local and faith-based groups together with federal agencies to help recently released prisoners make a successful transition back to society – reducing the chance that they will be arrested again. This 4-year, $300 million initiative seeks to provide transitional housing, basic job training, and mentoring services. Reentry is now a popular topic within criminological circles. More has been written about reentry in the last three or four years than the last ten.

Reentry may be the buzzword in the criminal justice system right now, but it is not just a buzzword at CSOSA.  TIPS staff do the real work of reintegration. With one eye on public safety, and the other on the offender’s needs, TIPS staff guide returning offenders through their first steps beyond the prison gates and give them a real opportunity to successfully reintegrate into the community.

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